Front Desk Coordinator-Dental Express

Job Description

Job Title: Front Desk Coordinator

Company: Dental Express

Location: Boardman, OH

Pay: $15 – 16 per hour

AI Pay Analysis: The hourly rate of $15 to $16 for a Front Desk Coordinator in Boardman, OH, is generally below the national average for similar positions, which typically ranges from $18 to $25 per hour, depending on experience and specific duties. In Ohio, the average rate for administrative roles like Front Desk Coordinator tends to be around $17 to $20 per hour, suggesting that this offering may not be fully competitive for attracting experienced candidates. Factors such as local cost of living and the specific demands of the role should be considered; however, this pay range may limit the quality of talent that can be recruited for the position.

Job description:
Overview:
As a Front Desk Coordinator, you will contribute to a transformative dental experience that prioritizes exceptional patient care with empathy at its core. We are committed to putting every patient first during each visit. Partnering with North American Dental Group, our practice is equipped with the resources necessary to achieve our mission of providing outstanding patient care.

In this role, you will play a vital part in our collective effort to practice individualized, group dentistry, ensuring that every patient departs feeling satisfied. We are seeking passionate individuals who share our commitment to enhancing oral health. Join our team and help us cultivate a new culture within the dental industry.

Smiling from Open to Close (Pay Rate: $15.00 – $16.00 per Hour)
Monday through Thursday: 8 AM – 5 PM
Friday: 8 AM – 1 PM

Responsibilities:
To make a remarkable “impression” on our team, you will be expected to:
– Demonstrate dependability and attention to detail in managing financial information, conducting insurance verifications, and preparing end-of-day reports, thereby alleviating patient concerns.
– Carry out clerical tasks such as sorting, opening, and distributing mail, along with scanning and photocopying documents. Answer phone inquiries courteously, greet visitors and patients, and efficiently schedule, verify, and confirm patient appointments.
– Communicate procedures and services to patients with clarity, utilizing your dental knowledge.
– Present financial policies and payment arrangements to patients, collect co-payments, and verify insurance coverage as needed.
– Monitor appointments, tracking no-shows, cancellations, and late arrivals.

Qualifications:
To excel in this role, you should possess:
– A High School Diploma or equivalent (Associate’s degree preferred).
– 1-5 years of experience in customer service, insurance, or dental environments is preferred.
– Proficiency in dental software and Microsoft Office programs, with the ability to learn new technologies as necessary.

“Brace” Yourself… It Only Gets Better
We offer:
– Competitive paid time off for both full-time and part-time team members, with increases as you advance in your career with us.
– A comprehensive benefits package, including a 401(k) plan.
– Frequent opportunities for career development and continuing education.
– A vibrant work environment that fosters individuality and innovation, enabling our team to consistently deliver the best possible experience for our patients.

Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3

Job Posting Date: Sat, 08 Feb 2025 04:28:39 GMT

Apply now!