Front Desk Coordinator-North American Dental Group

Job Description

Job Title: Front Desk Coordinator

Company: North American Dental Group

Location: Southfield, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for a Front Desk Coordinator in Southfield, MI, it’s essential to compare it with industry standards for similar positions in that region. As of my last training data in October 2023, the typical hourly wage for a Front Desk Coordinator in Southfield generally ranges from $15 to $25, depending on factors like experience, the specific employer, and additional responsibilities. If the rate you provided falls within or above this range, it can be considered competitive; if significantly below, it may not align well with industry standards. For a precise analysis, please share the specific hourly rate.

Job description:
Overview:
Refresh Dental in Southfield, MI is seeking a Front Desk Coordinator to join our team and contribute to a transformative dental experience centered on exceptional patient care. Our practice, in partnership with North American Dental Group, is dedicated to fostering an environment where empathy is at the forefront of every patient interaction. By ensuring that every visit prioritizes our patients’ needs, we are redefining dental care.

Hours of Operation:
Monday to Thursday: 8 AM – 5 PM
Friday: 8 AM – 3 PM

Responsibilities:
As a Front Desk Coordinator, you will play a critical role in creating a reassuring environment for our patients. Key responsibilities include:

– Demonstrating dependability and attention to detail in managing financial information, conducting insurance verifications, and preparing end-of-day reports to keep our patients stress-free.
– Performing various clerical tasks, such as sorting, distributing mail, scanning, and photocopying. You will also answer phone calls, provide accurate information, greet visitors and patients, and manage appointment scheduling, verification, and confirmations.
– Explaining dental procedures and services to patients, leveraging your dental knowledge.
– Presenting financial policies and payment arrangements to patients, including the collection of co-payments and verification of insurance coverage as needed.
– Monitoring appointment schedules and tracking occurrences of no-shows, cancellations, and late arrivals.

Qualifications:
To be successful in this role, you should meet the following qualifications:

– A High School Diploma or equivalent; an Associate’s degree is preferred.
– 1 to 5 years of experience in customer service, insurance, or the dental field is preferred.
– Proficiency in dental software and Microsoft Office applications, coupled with the ability to adapt to new technologies as required.

Benefits:
We offer a range of benefits designed to support our team members throughout their careers:

– Competitive paid time off for both full-time and part-time employees, with increases based on tenure.
– A comprehensive benefits package, including a 401(k) plan.
– Continuous opportunities for career advancement and ongoing education.
– A vibrant and supportive workplace culture that encourages individuality, enabling our team to consistently deliver the best for our patients.

Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Posting Date: Thu, 21 Nov 2024 07:05:26 GMT

Apply now!