Front Desk-ProSmile

Jackson, MI
November 21, 2024
Full Time
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Job Description

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Job Title: Front Desk

Company: ProSmile

Location: Jackson, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Front Desk” role in Jackson, MI, it would be essential to compare it with industry standards in the hospitality and customer service sectors, as well as regional variations in pay. Generally, front desk positions in Michigan can range from approximately $12 to $18 per hour, depending on experience and the specific establishment. If the offered rate falls within or above this range, it would be considered competitive, especially when factoring in local cost of living and benefits. For a detailed analysis, one would need the specific hourly rate to provide a conclusive comparison.

Job description:

ProSmile is seeking a dynamic and organized Dental Receptionist to join our team. This role will report directly to the Office Manager and is essential in maintaining the high standards of patient care and satisfaction for which we are known. As the first point of contact for our patients, the ideal candidate will possess a friendly demeanor and a proactive approach to addressing patient needs efficiently and effectively.

Position Responsibilities:

  • Serve as the initial point of contact for patients, providing a welcoming and attentive experience.
  • Efficiently manage patient flow and financial activities, including scheduling appointments, processing patient documentation, and handling payments and insurance information.
  • Maintain the reception area in an orderly manner, ensuring adequate inventory of office supplies and patient literature.
  • Complete miscellaneous job-related tasks as assigned.

Qualifications and Skills:

  • Proficiency in Spanish is required.
  • High School diploma or GED is essential.
  • A professional and compassionate attitude towards patient care.
  • Strong commitment to ensuring patient satisfaction.
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple tasks effectively and efficiently.
  • Competency in computer usage and comfort with multi-line phone systems.

Benefits:
At ProSmile, we recognize that our dedicated staff is instrumental in delivering exceptional care. As part of our commitment to employee development, we offer a comprehensive benefits package, including:

  • Industry-leading Personal Protective Equipment (PPE).
  • Competitive salary and health benefits, including dental insurance.
  • Discounts on dental services.
  • Paid Time Off (PTO) and paid holidays.
  • 401(k) retirement plan options.
  • Opportunities for career advancement and continuing education.
  • Flexible scheduling and robust training support.
  • A collaborative and enjoyable work atmosphere.

Physical and Mental Demands:
The physical requirements of this role include standing, walking, and manual dexterity to operate standard office equipment. Employees may occasionally lift between 10 to 25 pounds. Specific vision capabilities such as close vision and the ability to adjust focus are necessary. Occasional travel between healthcare practices may also be required. The work environment typically features a low to moderate noise level.

ProSmile reserves the right to amend this job description based on its operational needs, and employees may be called upon to perform additional tasks beyond those specified. This job description does not constitute an employment contract between ProSmile and the employee.

Equal Employment Opportunity:
ProSmile promotes a culture that fosters individual development, embraces inclusivity, and recognizes innovative excellence. We are dedicated to building a diverse workforce that reflects the communities we serve, creating a welcoming and engaging environment for all employees. We encourage applications from individuals from underrepresented groups in the medical field, including people of color and those with non-traditional backgrounds. All qualified candidates are invited to apply.

Company Safety Commitment:
We believe exceptional care begins with the well-being of our employees. ProSmile is dedicated to ensuring a safe environment for both staff and patients. Compliance with safety protocols, including the use of Personal Protective Equipment (PPE) as per CDC guidelines, is mandatory.

Job Posting Date: Thu, 21 Nov 2024 02:15:58 GMT

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