Job Description
Job Title: Front Desk Receptionist
Company:
Location: Warren, OH
Pay: $11 – 12 per hour
AI Pay Analysis:
In Warren, OH, the hourly wage for Front Desk Receptionists varies based on industry and experience. For instance, positions in the hospitality sector, such as those at hotels, offer rates between $13 and $15 per hour. In medical settings, wages range from $14.50 to $20 per hour, depending on the specific role and qualifications. (indeed.com) Additionally, dental receptionist positions in Ohio have an average hourly rate of $26, with a range between $21 and $37 per hour. (princessdentalstaffing.com) Therefore, an hourly rate of $11 to $12 for a Front Desk Receptionist in Warren, OH, is below the typical industry standards for this role and location.
Job description:
Shepherd of the Valley is seeking a part-time Front Desk Receptionist for our Howland facility. As a Christian not-for-profit corporation, we are guided by the core values of compassion, respect, dignity, spirituality, integrity, and quality. Employment with Shepherd of the Valley is not merely a job; it is a calling.
Since 1972, Shepherd of the Valley has provided peace of mind to families in the Mahoning Valley. Our quality ratings consistently exceed both county and statewide averages. We are a healthcare community offering a comprehensive range of services, including short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living, and home health care.
Why Join Shepherd of the Valley?
We offer an extensive benefits package as part of your total compensation. Key highlights include:
- Performance Reviews: Annual evaluations to support your growth.
- Insurance Options: Eligible employees can access medical, dental, vision, and prescription coverage, plus a fully funded $10,000 life insurance policy.
- Flexible Spending Plan: Pre-tax accounts for medical expenses and childcare.
- Paid Time Off: Immediate accumulation of PTO.
- Paid Holidays: Recognition of seven holidays, with double pay for those who work on these days. Additional birthday and floating holiday for employees after three years of service.
- Retirement Benefits: Participation in our 403(b) tax-deferred annuity from the first day of employment.
- Educational Support: A Professional Development Scholarship providing $1,000 annually for employees pursuing further education, along with free STNA classes.
- Student Loan Forgiveness: Up to $2,500 over four years.
- Partnership Benefits: Discounts on undergraduate (5%) and graduate (10%) programs through Ohio University.
- Additional Perks: Discounts at local businesses, monthly recognition bonuses for outstanding employees, recruitment incentives, and a longevity bonus after two years of service.
Responsibilities
- Answer incoming calls, assessing caller needs and directing them accordingly.
- Take and relay messages or forward calls to voicemail when necessary.
- Provide information about the organization, including directions and general inquiries.
- Greet on-site visitors with a friendly demeanor, determining the nature of their visit and informing the appropriate personnel.
- Facilitate the registration process for job candidates.
- Maintain and update appointment calendars.
- Sort and route incoming mail and publications.
- Sell meal tickets and postage stamps.
- Create and print required documents, including memos and reports.
- Perform clerical duties such as filing, photocopying, and collating as needed.
- Respond to emergency calls and maintain communication logs with independent residents, if applicable.
- Support the Nursing department as a Hospitality Aide.
Qualifications
The successful candidate will embody professionalism, exhibit a customer service-centric attitude, possess strong multitasking abilities, and have proficiency in Microsoft Office.
- High school diploma or GED equivalent is required.
- Strong customer service acumen.
- Excellent interpersonal and organizational skills.
- Professional appearance and demeanor.
- Familiarity with Microsoft Office suite.
- A minimum of one year of clerical experience in a long-term care setting is preferred.
Shepherd of the Valley Lutheran Retirement Inc. is an Equal Opportunity Employer. We do not discriminate based on race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
Job Posting Date: Fri, 25 Apr 2025 22:43:44 GMT
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