Front Desk Representative-YMCA

Job Description

Job Title: Front Desk Representative

Company: YMCA

Location: Alliance, OH

Pay: $11.35 – 12 per hour

AI Pay Analysis: The hourly rate of $11.35 to $12 for a Front Desk Representative in Alliance, OH, appears to be on the lower end of the wage spectrum for similar positions in the region. As of late 2023, the typical hourly wage for front desk roles in similar markets generally ranges from $12 to $15, with variation based on experience, company size, and specific job responsibilities. Additionally, considering the current inflation and cost of living increases, this rate may not offer competitive attractiveness to potential candidates, suggesting that adjustments might be necessary to attract and retain talent effectively.

Job description:
This position plays a vital role in supporting the YMCA, a prominent nonprofit organization dedicated to enhancing community well-being through youth development, healthy living, and social responsibility. The successful candidate will deliver exceptional service to all members, guests, and program participants while addressing their needs effectively. Additionally, the role involves promoting and facilitating memberships and programs offered by the YMCA.

Compensation for this position is set at $11.35 per hour, commensurate with experience.

Available hours include various weekday evening shifts and select weekend shifts, with a minimum requirement of 1-2 weekday shifts per week, amounting to approximately 8-15 hours/week.

Qualifications for candidates include:

– A genuine eagerness to welcome, connect with, and engage others.
– Strong listening skills paired with the ability to empathize and resolve issues effectively.
– Capability to relate well to diverse groups of individuals.
– Prior experience in customer service, sales, or a related field.
– Proficiency in computer applications and familiarity with Microsoft Office.

Essential functions of this role encompass:

– Delivering outstanding service to members, guests, and program participants, thereby enhancing member engagement.
– Addressing and resolving concerns promptly and professionally.
– Actively promoting and selling memberships and programs.
– Fostering relationships and assisting in connecting community members to the YMCA.

Job Posting Date: Sat, 29 Mar 2025 23:38:15 GMT

Apply now!