Front Desk Sales Representative-Goldfish Swim School

Job Description

Job Title: Front Desk Sales Representative

Company: Goldfish Swim School

Location: Sylvania, OH

Pay: $13 per hour

AI Pay Analysis: An hourly rate of $13 for a Front Desk Sales Representative in Sylvania, OH, appears to be on the lower end of the spectrum compared to industry standards. As of late 2023, the average hourly wage for similar roles typically ranges from $15 to $21, depending on factors such as experience, specific job responsibilities, and the employer’s size. In addition to wages, it’s essential to consider the overall compensation package, including benefits, bonuses, and opportunities for advancement, which can influence competitiveness. Given the cost of living in the area and prevailing wage trends, the $13 per hour rate may not attract a broad pool of qualified candidates seeking sustainable employment.

Job description:
Benefits:
– Complimentary uniforms
– Opportunities for career advancement
– Comprehensive training and development

At Goldfish Swim School, we are dedicated not only to fostering confident lifelong swimmers but also to nurturing the professional growth of our team members. We recognize that the commitment and hard work of our staff cultivate skills that endure a lifetime. We prioritize the development of both personal and professional skills, equipping our team for future career success.

Perks and Benefits:
– Paid on-the-job training
– Weekly pay schedule
– Flexible part-time and full-time employment opportunities
– Consistent scheduling
– A culture-driven organization
– Employee recognition programs
– A positive team culture
– Opportunities for career growth

Primary Responsibilities:
– Deliver exceptional customer service to our members
– Assist with class scheduling and billing processes
– Engage in a sales-oriented role to promote and sell new memberships

Job Qualifications and Skills:
– Proficient in working with children
– Strong communication and organizational skills
– High energy and enthusiasm
– Robust work ethic

Summary: This position is pivotal in promoting quality customer service, processing sales, and handling registration transactions. As the primary point of contact for both potential and existing customers, you will be instrumental in presenting a positive image of Goldfish Swim School.

Duties and Responsibilities:
– Provide outstanding service to guests at all times, actively anticipating and exceeding their expectations while embodying the Goldfish Swim School mission and brand values.
– Answer phone inquiries professionally, take messages, and manage call screenings and direction.
– Process student registrations utilizing effective sales and customer service techniques.
– Schedule and oversee birthday and pool party events.
– Address and resolve customer concerns or complaints professionally.
– Assist clients with merchandise and vending purchases.
– Greet parents and students warmly upon arrival at the front desk.
– Utilize the attendance tracking system to check in students.
– Ensure the cleanliness and organization of the front desk, snack area, changing rooms, restrooms, and observation zones.
– Monitor snack area operations and provide support to snack shack staff.
– Check voicemail and email correspondence, responding promptly.
– Update informational displays with timely promotions and relevant materials.
– Conduct collection calls to address outstanding account issues.
– Prepare and distribute daily lesson schedules for instructors and management.
– Enforce safety protocols to prevent accidents and administer first aid as required.
– Complete one swim instructor or lifeguard shift per week.
– Perform additional duties as assigned.

Education/Experience: A high school diploma or GED is required, with some college coursework preferred. Candidates should have at least two years of prior customer service and/or administrative office experience. Intermediate computer skills, including proficiency in Word and Excel, are necessary.

Certificates and Licenses: CPR, First Aid, and AED certification are preferred.

Job Posting Date: Sat, 16 Nov 2024 05:30:23 GMT

Apply now!