Front Desk Supervisor-Davidson Hospitality Group

Job Description

Job Title: Front Desk Supervisor

Company: Davidson Hospitality Group

Location: Rochester, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “Front Desk Supervisor” in Rochester, MI, I would typically require the specific figure you’re referring to. Generally, the hourly rate for this position can vary based on factors such as the level of experience, specific employer, and any additional responsibilities associated with the role. As of late 2023, the average hourly wage for front desk supervisors in similar regions typically ranges from $15 to $25, depending on the establishment (such as hotels or corporate offices) and the candidate’s experience. If your rate falls within this range or is slightly above it, it would be considered competitive; if it’s below, it may not align well with industry standards. For a more conclusive evaluation, please share the specific hourly rate.

Job description:

Property Description
Royal Park Hotel, situated in the picturesque town of Rochester, Michigan, is a luxury boutique hotel that fosters a refined and upscale work atmosphere. As a prospective team member, you will join a distinguished hotel renowned for its elegant accommodations, exceptional service, and scenic riverfront locale. We offer a wide array of employment opportunities spanning guest services, culinary arts, and event planning, providing a fulfilling and diverse career path. Royal Park Hotel is dedicated to cultivating a professional culture that values excellence, meticulous attention to detail, and personalized guest experiences. Our employees benefit from a supportive and collaborative environment where they can showcase their skills, enhance the guest experience, and contribute to a team that aspires to perfection. Joining the Royal Park Hotel team is a unique opportunity to become part of an esteemed establishment that epitomizes luxury, elegance, and impeccable hospitality.

Overview
Are you a dynamic and customer-oriented professional with a passion for hospitality? We invite you to join our team as a Front Desk Supervisor, where you will lead our front desk team in delivering outstanding guest service. Your high energy, enthusiasm, and strong leadership abilities will ensure seamless front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that prioritizes excellence, growth, and collaboration. Apply now and become an integral part of our hotel’s success story!

Key Responsibilities:

• Supervise front desk operations, including guest check-in, check-out, and overall guest services.
• Lead and inspire the front desk team to deliver exceptional customer service.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Train and onboard new front desk staff members to uphold our service standards.
• Ensure the accuracy and completeness of guest reservations and billing information.
• Collaborate with other departments to resolve guest issues and enhance the overall guest experience.
• Maintain a clean and organized front desk area.
• Monitor compliance with hotel policies and procedures to ensure quality service standards.

Join us as a Front Desk Supervisor and elevate your hospitality career. Apply now and be part of our hotel’s commitment to providing exceptional guest experiences. With your leadership skills and dedication to hospitality, you will motivate and empower our front desk team to create unforgettable stays for our valued guests.

Qualifications

• Prior experience handling cash transactions is essential.
• High School diploma or G.E.D. equivalent required.
• Exceptional communication skills to effectively interact with the public and fellow team members.
• Proficiency in reading, writing, and speaking English fluently.
• A minimum of six months of experience in a front desk role.
• Strong computer skills are necessary.
• Flexibility to work a schedule that includes nights and weekends.

Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company that oversees hotels, restaurants, and entertainment venues nationwide. A preferred operator for brands including Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson combines the personal service of a smaller company with the expertise and resources of a larger organization.

In alignment with our commitment to delivering value, Davidson offers a comprehensive benefits program designed to enhance the lives and well-being of our team members and their families. Key benefits include:

• Multiple tiers of medical coverage
• Dental and vision plans
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick leave, bereavement, and holidays)
• 401K match

Working at Davidson is more than just a job; it is a calling. It is a blend of career and revolution, where every role contributes to redefining high-quality hospitality for our guests, clients, partners, and each other.

Equal Opportunity Employer
Davidson Hospitality Group is an Equal Opportunity Employer and encourages applicants from all backgrounds, including minorities, females, veterans, individuals with disabilities, and members of the LGBTQ+ community.

Workplace Policies
Davidson Hospitality is a drug-free workplace. A pre-employment drug test and background check are required. We participate in E-Verify.

Job Posting Date: Mon, 28 Oct 2024 04:35:05 GMT

Apply now!