Full-Time Center Associate-The UPS Store #0811

East Lansing, MI
February 8, 2025
Full Time
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Average Pay*: $10 - $15
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Full-Time Center Associate

Company: The UPS Store #0811

Location: East Lansing, MI

Pay: $14 per hour

AI Pay Analysis: The hourly rate of $14 for a Full-Time Center Associate in East Lansing, MI, appears to be below the national average for similar roles, which generally range from $15 to $20 per hour depending on experience and specific job duties. Given the cost of living in East Lansing and surrounding areas, this wage may not be competitive, particularly for positions that require customer service skills or technical proficiency. While it may be sufficient for entry-level positions or jobs requiring minimal experience, many other opportunities in retail or customer service offer higher compensation. Therefore, prospective candidates might find more appealing financial options nearby.

Job description:

The Center Associate is responsible for providing exceptional customer service to all retail clients by efficiently receiving and processing packages for courier shipment, as well as operating various equipment including copiers, fax machines, binding equipment, laminating machines, and point-of-sale systems. This role requires the Associate to offer expert guidance to customers by delivering accurate information regarding our comprehensive range of products and services, while confidently sharing insights on the best-value options available in the market.

The ideal candidate will possess prior retail sales experience, demonstrate strong computer and internet proficiency, and hold a high school diploma or GED. A friendly and customer-centric demeanor, combined with a polished professional appearance, is essential. The candidate should be a quick learner, motivated to grasp all facets of the business in an efficient manner.

COMPENSATION

  • $14.00 per hour

RESPONSIBILITIES

  • Provide exceptional customer service to both walk-in and telephone inquiries.
  • Demonstrate excellent listening skills when interacting with customers, team members, and leadership.
  • Take ownership of customers’ shipping needs and propose effective solutions.
  • Proactively learn about all product and service offerings, alternative solutions, and industry trends.
  • Operate all equipment, software, and devices proficiently and share knowledge with others.
  • Maintain a clean, organized, and safe workspace at all times.
  • Perform additional duties as assigned.

QUALIFICATIONS

  • High school diploma or GED is required.
  • Proficient in computer applications, including Microsoft Office and Adobe Suite.
  • Excellent telephone communication skills.
  • Strong verbal and written communication abilities, including spelling and math competency.
  • Dependable, reliable, and responsible in all tasks.
  • Ability to lift over 40 pounds.

Job Posting Date: Fri, 07 Feb 2025 23:18:35 GMT

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