Full Time Lead Ramp Airport Agent-Envoy Air

Job Description

Job Title: Full Time Lead Ramp Airport Agent

Company: Envoy Air

Location: Cleveland, OH

Pay: $18.86 per hour

AI Pay Analysis: The hourly rate of $18.86 for a Full Time Lead Ramp Airport Agent in Cleveland, OH, appears to be somewhat competitive but may vary depending on factors such as experience, company, and specific job responsibilities. Typically, ramp agents in the U.S. earn between $15 to $25 per hour, with lead positions often commanding higher wages. Considering Cleveland’s cost of living and the aviation industry’s standards in the region, this rate is likely on the lower end for a lead position, especially in comparison with larger markets or companies known for better compensation packages. Overall, while it aligns with some industry benchmarks, it may not fully reflect the demands and responsibilities associated with a lead role.

Job description:

Would you like to join a stable, secure, and rapidly growing airline where you will be challenged, engaged, and have the opportunity for career advancement? If so, we invite you to explore a career with Envoy Air, a company dedicated to delivering exceptional service by employing the industry’s finest talent.

We offer:

• Exceptional employee flight benefits across the American Airlines global network.
• Comprehensive training and development programs to elevate your career.
• A robust package of health and life benefits, varying by location.

New Pay Rate: $18.86 / HR!

Responsibilities:
As a key player in our operations, you will be responsible for coordinating the overall activities within your assigned functional area. Your impactful contributions will include:

• Ensuring adequate operational coverage through effective scheduling and manpower management.
• Maintaining a safe, reliable, and consistent operational environment.
• Conducting Agent observations and overseeing local training initiatives, including onboarding for new hires.
• Managing supplies and maintaining inventory control logs.
• Preparing customer correspondence, investigating discrepancies, and compiling statistical data for reporting purposes.
• Completing administrative duties and performing Station Agent tasks within the ramp service operation as necessary.
• Loading and unloading baggage and cargo onto and from aircraft, as well as transporting items between terminals, aircraft, and the bag room using various equipment.
• Marshaling aircraft and collaborating closely with team members to ensure safe operations.
• Cleaning and servicing cabin interiors, which includes sanitation of seatback pockets, cushions, tray tables, overhead bins, the cockpit, and galley areas.
• Performing de-icing procedures using appropriate equipment when required.
• Effectively organizing workflow and managing multiple priorities in a fast-paced environment.

Qualifications:
We are seeking candidates who meet the following criteria:

• Minimum age of 18 years.
• High school diploma, GED, or international equivalent.
• Possession of a valid, unexpired, and unsuspended driver’s license; candidates with certain restrictions may be ineligible for this position.
• Availability to work rotating shifts, including nights, holidays, and weekends, with reliable regular attendance.
• Willingness to work extra hours on short notice, as operational needs arise.
• Capability to perform duties amidst varied weather conditions and time constraints, including lifting and maneuvering items weighing up to 75 lbs.
• Strong verbal and written communication skills, with fluency in English.
• Legal right to work in the United States.
• At least one year of customer service experience preferred, along with previous experience in a leadership role.
• Demonstrated organizational and interpersonal skills, with strong leadership qualities and sound judgment.
• An administrative background is preferred, along with a history of above-average attendance.
• Familiarity with airline operations, including ticketing systems and ramp operations, is an asset for some locations.

Please note that this description offers a brief overview of the position and does not encompass all responsibilities, duties, expectations, and skills required. Duties and expectations may change over time.

Envoy Air is an Equal Opportunity Employer, welcoming applications from minorities, women, veterans, and individuals with disabilities.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, serves regional flights under the American Eagle brand and manages ground handling for various American Airlines Group flights. Established in 1998 following the merger of several regional carriers, Envoy has grown into one of the largest regional airlines globally, headquartered in Irving, Texas, with key hubs in Dallas/Fort Worth, Chicago, and Miami, as well as a significant ground handling operation in Los Angeles. Connect with us on Twitter, Instagram, and Facebook.

Job Posting Date: Fri, 24 Jan 2025 03:17:25 GMT

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