General Manager-Bowlero

Job Description

Job Title: General Manager

Company: Bowlero

Location: Grove City, OH

Pay: $60000 – 70000 per year

AI Pay Analysis: The annual salary range of $60,000 to $70,000 for a General Manager in Grove City, OH, translates to an hourly rate of approximately $28.85 to $33.65, which is generally considered competitive for the Midwest region, particularly for smaller organizations or industries with lower revenue potential. According to national data, General Managers typically earn between $80,000 to $120,000 annually, depending on the size and type of the company, the complexity of the role, and the experience required. While this salary range may be on the lower end compared to larger urban areas or high-demand industries, it reflects the cost of living in Columbus and surrounding areas. Overall, while the offered rate is competitive for the local market, it may be below average for the broader industry standard, especially for experienced candidates.

Job description:

Imagine your ideal job—now enhance that vision with elements of bowling, arcade games, vibrant parties, and exquisite food. As General Managers, our leaders play a pivotal role in actualizing this experience for guests at our centers, all while enjoying themselves in the process. This position is dynamic and engaging, requiring you to be on your feet, coordinate the efforts of multiple team members, and resolve challenges in real-time.

Our General Managers are responsible for overseeing all facets of their centers, including entertainment, food and beverage sales, and overall property management. They work diligently to foster an environment that encourages high performance and collaboration amongst team members. This is not your typical job—it’s an opportunity to thrive in a unique and rewarding setting.

ESSENTIAL DUTIES:

Generate & Monitor Center Revenue

• Collaborate in developing financial operational plans and budgets while monitoring performance to meet financial objectives, particularly in driving food and beverage sales. Review and manage labor costs and other expenditures effectively.

Be an Operational Pro

• Take charge of day-to-day operations, ensuring effective scheduling, planning, organization, and communication with your team.

Train Your Team

• Oversee and direct regular training sessions for staff members, ensuring their proficiency in guest service, food and beverage operations, loss prevention, and adherence to company standards. Supervise team leaders such as Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

Review Center Performance

• Manage multiple departments efficiently and conduct regular meetings with the management team to assess performance and provide direction. Analyze weekly and monthly profit and loss statements to adjust action plans accordingly.

Rally the Troops

• Maintain high morale within the team and address any center-level human resources or loss prevention issues as they arise.

Make Guests Priority #1

• Strive to achieve and uphold outstanding guest service goals, ensuring customer complaints are resolved effectively and that guests leave fully satisfied.

Drive Food & Beverage Sales

• Oversee the management and enhancement of the center’s Food & Beverage program, ensuring the highest quality standards and guest satisfaction in dining offerings. Provide ongoing training to promote adherence to corporate initiatives and foster a thriving sales culture.

Remain Flexible

• Be prepared to work varying shifts, including weekends and holidays, as well as extended hours as required by the center.

WHO YOU ARE
As a General Manager, you are a customer service expert who thrives in fast-paced environments. You possess strong accountability for both your performance and that of your team. An exceptional problem-solver, you have several years of experience in full-service restaurant management.

DESIRED SKILLS:

• 5+ years of management experience related to full-service kitchen, bar, restaurant, and food service operations
• Bachelor’s degree
• Proficient in basic business mathematics and accounting, with strong analytical and decision-making abilities
• Team-oriented with a focus on developing people
• Expertise in customer service
• Familiarity with POS register systems
• Excellent communication skills

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• The role is set in a typical entertainment environment where you will be required to walk, bend, and stand for extended periods and may occasionally lift objects with assistance.

Who We Are
Lucky Strike Entertainment, previously Bowlero Corp, stands as one of the world’s foremost location-based entertainment platforms, boasting over 360 locations across North America. We offer experiential activities in bowling, amusements, water parks, and family entertainment centers. Additionally, we own the Professional Bowlers Association, which is the major league of bowling, engaging millions of fans worldwide. For further information about Lucky Strike Entertainment, please visit our website.

Compensation for this position ranges from $60,000 to $70,000 annually. Lucky Strike Entertainment provides performance-based incentives along with a competitive total rewards package that includes healthcare coverage and an array of additional benefits. Details regarding specific incentives and benefits may vary by position. More information on our benefits can be found here. #LI-EE1

Job Posting Date: Sat, 29 Mar 2025 23:01:42 GMT

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