General Manager-Bowlero

Job Description

Job Title: General Manager

Company: Bowlero

Location: Livonia, MI

Pay: $80000 per year

AI Pay Analysis: An annual salary of $80,000 for a General Manager in Livonia, MI breaks down to an hourly rate of approximately $38.46, which may be considered on the lower end of the scale based on industry standards. Generally, General Managers in the US can earn anywhere from $60,000 to over $120,000 annually, depending on the industry and company size, with those in the manufacturing or automotive sectors (prevalent in Michigan) often earning higher wages. While this rate might be competitive for smaller organizations or less complex roles, it appears below average for mid to large companies in the region, suggesting that it may not fully align with the expected compensation for experienced candidates in this position.

Job description:

Imagine your ideal job and enhance it with bowling, arcade games, spectacular parties, and gourmet food. As a General Manager, you will play a pivotal role in transforming this vision into reality for our guests every day, all while enjoying the journey. This position is both dynamic and engaging, requiring your constant presence on the floor as you coordinate multiple team members and adeptly solve problems in real time.

Our General Managers oversee every facet of their centers’ operations, including entertainment, food and beverage sales, maintenance of the property and its equipment, and fostering an exceptional team environment that enables all staff to perform at their best. This is not your typical job—it’s an extraordinary opportunity.

Essential Duties: A Preview of Your Responsibilities as a General Manager

Generate & Monitor Center Revenue

• Develop financial operational plans and budgets, monitoring their performance to achieve your center’s revenue goals, with a particular emphasis on driving food and beverage sales. Regularly review and manage labor costs and other expenses.

Be an Operational Pro

• Oversee the daily operations of your center through effective scheduling, planning, organization, and communication with your team.

Train Your Team

• Supervise and direct training initiatives for all staff to ensure proficiency in guest service, food and beverage operations, loss prevention, and adherence to company standards. Direct reports may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

Review Center Performance

• Manage various departments efficiently and hold regular meetings with your management team to evaluate performance and provide guidance. Review profit and loss statements weekly and monthly, adjusting action plans as necessary.

Rally the Troops

• Maintain high team morale and address any HR or loss prevention issues that arise within the center.

Make Guests Priority #1

• Strive to achieve and maintain exceptional guest service standards, ensuring customer complaints are addressed promptly and satisfaction is achieved.

Drive Food & Beverage Sales

• Oversee the management and enhancement of the Food and Beverage program, maintaining the highest quality and ensuring exceptional guest satisfaction. Provide ongoing training to promote consistent execution of corporate initiatives and standards, fostering a robust sales culture.

Remain Flexible

• Be prepared to work varying shifts, including weekends and holidays, as well as extended hours when required by your center’s operations.

Who You Are
As a General Manager, you are a customer service expert accustomed to fast-paced environments, thriving on energy and challenge. You possess a keen understanding of the guest experience and hold yourself accountable for both your performance and that of your team. A collaborative team player, you are an exceptional problem-solver with several years of full-service restaurant management experience.

Desired Skills
We are looking for candidates with the following qualifications:

• A minimum of 5 years of management experience in full-service kitchen, bar, restaurant, or food service operations
• A Bachelor’s Degree
• Proficiency in basic business math and accounting, alongside strong analytical and decision-making skills
• Excellent teamwork skills and a talent for developing people
• A demonstrated commitment to customer service
• Familiarity with POS register systems
• Solid communication abilities

Work Environment/Physical Demands

• This role is situated in a typical entertainment environment, requiring you to walk, bend, and stand for extended periods and occasionally lift objects with assistance.

Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms, with over 360 venues across North America. Our offerings range from bowling and amusements to water parks and family entertainment centers. We also own the Professional Bowlers Association, the foremost organization in bowling, engaging millions of fans globally.

The pay rate for this position is $80,000. Lucky Strike Entertainment provides performance-based incentives and a competitive total rewards package that includes healthcare coverage and a variety of additional benefits. Packages may vary based on position; further details regarding benefits are available upon request.

Job Posting Date: Thu, 27 Mar 2025 00:36:16 GMT

Apply now!