Job Description

Job Title: General Manager – Event Venues

Company: GardaWorld

Location: Columbus, OH

Pay: $65000 – 75000 per year

AI Pay Analysis: The hourly rate derived from an annual salary of $65,000 to $75,000 for a “General Manager – Event Venues” in Columbus, OH would approximately range from $31.25 to $36.06 per hour. This compensation appears competitive for the region, where the average salary for General Managers in the events and hospitality sectors typically falls between $55,000 and $85,000, depending on the size of the venue and level of responsibility. Additionally, factors such as cost of living in Columbus and demand for skilled management in the events industry support this salary range as aligned with industry standards. Overall, the pay seems appropriate for the role considering local market values and industry expectations.

Job description:

Join Our Team as a Security General Manager!

Why Work for BEST Crowd Management?

Since its inception in 2009, BEST Crowd Management has rapidly evolved into the largest event provider in the United States, collaborating with premier clients in professional sports and entertainment. We are dedicated to creating vibrant venues and managing a wide range of operations, from front-of-house staffing to comprehensive security solutions. Our mission revolves around delivering exceptional guest experiences through safety, respect, positive energy, and meticulous planning. With operations in 34 markets, we foster a dynamic and supportive environment where your skills and expertise can truly flourish. Join us and become part of a team that prioritizes professionalism, responsiveness, and the ability to navigate unique event challenges while upholding a boutique business philosophy.

About the Role:

We are seeking a proactive and dynamic Security General Manager with a proven track record in event management to lead and coordinate our activities in the Columbus, OH, market, supporting venues such as Ohio Stadium, Nationwide Arena, and Ohio State University. Your primary objective will be to enhance operational efficiency, drive economic outcomes, and maximize profitability through effective management and coaching of the operations team.

Compensation: $65,000 – $75,000 per year
Work Location: Columbus, OH
Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off

Key Responsibilities:

• Operations Security Management: Oversee all facets of operations, including planning, business qualification, event review, and profitability, while ensuring customer satisfaction across all accounts.
• Strategy Development: Design and implement strategies to enhance operational execution and deliver value efficiently.
• Communication: Establish and communicate objectives to the operations team and the broader organization while maintaining accurate records for internal and external reporting.
• Contract Execution: Manage the execution of contracts encompassing cost estimation, labor supervision, scheduling, invoicing, and collections.
• Customer Engagement: Conduct regular meetings with customers to address their needs and proactively seek feedback to enhance satisfaction.
• Team Leadership: Mentor, coach, and develop team members, while planning, assigning, and directing work. Recruit and train new staff as necessary.
• Travel: Be prepared for up to 25% travel requirements.
• Additional Duties: Perform any other duties as requested or required.

Skills and Competencies:

• Management Skills: Demonstrated ability to effectively oversee and manage operations.
• Customer Focus: A strong commitment to addressing the needs of both internal and external stakeholders.
• Communication: Exceptional oral and written communication skills.
• Leadership: Serve as a role model and mentor within the Operations Department, exhibiting strong team leadership and facilitation capabilities.
• Initiative: Proactive in identifying and pursuing new project opportunities.
• Adaptability: Capacity to respond effectively to changing situations or information.
• Responsiveness & Professionalism: A professional approach combined with timely responsiveness to management needs.
• Customer Service: Capability to build and nurture a customer service-focused team, including security personnel.
• Problem-Solving: Proficiency in swiftly resolving issues and implementing innovative solutions tailored to venue requirements.
• Performance Under Pressure: Ability to uphold a high standard of performance in critical situations.

Qualifications:

• Education: Bachelor’s degree in a relevant field or equivalent experience.
• Experience: A minimum of three years in operations, service management, field management, or project management, with experience in event staffing, security, sports management, or athletics.
• Background Check: Must be able to pass a background check.

Physical and Mental Demands:

The role requires the ability to sit, stand, walk, talk, and hear, with occasional needs to climb, stoop, bend, or reach overhead. The work environment includes confined spaces and various outdoor weather conditions, and the ability to lift, push, or pull up to 25 pounds is necessary. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Working Environment:

This position is office-based with frequent onsite requirements at scheduled events in outdoor settings. Reasonable accommodations can be made for individuals with disabilities.

Join our team and help us achieve new levels of operational efficiency and customer satisfaction! Apply today!

BEST Crowd Management is committed to providing equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability in compliance with applicable federal laws. Furthermore, BEST Crowd Management adheres to relevant state and local laws governing nondiscrimination in employment, encompassing all terms and conditions of employment, including hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. Our policy also prohibits honoring requests for employee assignments based on sex or any other legally protected classification, unless such requests are grounded in bona fide occupational qualifications for that assignment.

BEST

Job Code: 0019 General Manager
Branch Phone Number: 602-835-4435
Branch: BEST – Corporate Overhead
Pay Rate: $65,000 – $75,000 per year
Hours Type: Full Time
Sponsorship Request: None

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Job Posting Date: Tue, 11 Mar 2025 23:51:44 GMT

Apply now!