General Manager (Lead of Operations)-Candlewood Suites Auburn Hills

Job Description

Job Title: General Manager (Lead of Operations)

Company: Candlewood Suites Auburn Hills

Location: Auburn Hills, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “General Manager (Lead of Operations)” in Auburn Hills, MI, it’s essential to know the specific hourly rate in question. Generally, the compensation for this role varies widely based on factors such as experience, industry, and company size. As of my last update, salaries for General Managers in similar roles typically range from $35 to $70 per hour, depending on these factors. To determine competitiveness, compare the specific rate against this range and consider the local cost of living and demand for operations leadership positions in the automotive and manufacturing sectors prevalent in Auburn Hills. If the hourly rate is within or above this range, it can be considered competitive; otherwise, it may warrant negotiation or consideration of other offers.

Job description:
Job Purpose: The primary objective of the General Manager is to oversee the operations of the hotel while upholding the established cost and quality standards, ensuring superior service delivery and maximizing profitability.

Job Responsibilities:
* Develop both short-term and long-term financial and operational plans that align with the overarching goals of the organization. Prepare the annual budget for the hotel.
– Monitor the hotel’s performance by verifying and analyzing guest satisfaction metrics and monthly financial reports, taking corrective actions as necessary.
– Uphold product and service quality standards through continuous evaluations and prompt investigations of complaints, implementing necessary corrective measures.
– Execute and sustain local and national sales and marketing initiatives.
– Establish and maintain a proactive human resources function to foster employee motivation, facilitate training and development, administer wages and benefits, and ensure compliance with labor regulations.
– Implement and oversee relevant preventative maintenance programs to safeguard the hotel’s physical assets.
– Maintain a robust security protocol to protect the hotel’s assets and ensure the personal safety of both employees and guests.
– Foster efficient two-way communication systems that transcend departmental boundaries to engage all employees.
– Create innovative programs designed to enhance guest satisfaction and achieve operational excellence.
– Operate in compliance with established company policies and procedures, as well as local, state, and federal laws and regulations.
– Recognize and reward employees who meet or exceed guest expectations.
– Undertake additional duties as assigned.

Job Skills:
* Proficient in computer applications, including word processing, spreadsheet management, and familiarity with brand-specific property management systems.
– Possess excellent communication, presentation, organizational, time management, and active listening skills.
– Demonstrate strong analytical abilities for assessing business potential and its impact on the hotel.
– Capable of effectively engaging with all levels of customers and hotel management.

Job Qualifications:
Experience:
Minimum of 2 years of experience as an Assistant General Manager, along with at least 3 years of supervisory experience in hotel operations. A minimum of 2 years of experience in direct sales or retail is required; alternatively, an equivalent combination of education and experience will be considered.

Licenses/Certifications:
Must possess a valid driver’s license and be able to drive to customer appointments.

Job Posting Date: Fri, 22 Nov 2024 23:33:56 GMT

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