General Manager-Spark by Hilton

Job Description

Job Title: General Manager

Company: Spark by Hilton

Location: Plymouth, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for a General Manager position in Plymouth, MI, we would typically reference industry statistics, local economic conditions, and salary databases. As of my last knowledge update in October 2023, the average hourly wage for a General Manager in the U.S. generally ranges from $30 to $60 per hour depending on the industry, company size, and individual experience. In the Midwest, including Michigan, wages tend to be slightly lower than national averages. If the offered hourly rate falls within or above this range, it would be considered competitive; if it is below this range, it may not align with industry standards for similar roles and responsibilities in the area. For a precise assessment, it would be beneficial to compare this rate against other job postings and salary reports specifically for Plymouth, MI.

Job description:
Job Purpose: The General Manager is responsible for overseeing the hotel’s operations while upholding established cost and quality standards to ensure exceptional service delivery and maximize profitability.

Job Responsibilities:
– Develop both short-term and long-term financial and operational strategies for the hotel that align with the company’s overarching objectives. Prepare the annual hotel budget accordingly.
– Monitor hotel performance through the assessment and analysis of guest satisfaction metrics and monthly financial reports, taking corrective action as necessary.
– Uphold product and service quality standards by conducting continuous evaluations and addressing any complaints that arise, implementing corrective measures when required.
– Implement and sustain local and national sales and marketing initiatives to enhance visibility and drive business.
– Establish a proactive human resources framework focused on employee engagement, training and development, benefits administration, and compliance with labor regulations.
– Develop and maintain preventative maintenance programs to safeguard the hotel’s physical assets.
– Oversee security measures to protect the hotel’s assets as well as the safety of both employees and guests.
– Foster two-way communication systems across departmental lines to ensure all employees are informed and engaged.
– Create and introduce new programs aimed at enhancing guest satisfaction and operational excellence.
– Ensure adherence to established company policies and procedures, as well as local, state, and federal laws and regulations.
– Recognize and reward employees who consistently meet or exceed guest expectations.
– Perform additional duties as assigned.

Job Skills:
– Proficient in computer applications, including word processing, spreadsheets, and familiarity with brand-specific Property Management Systems.
– Possess excellent communication, presentation, organizational, time management, and listening skills.
– Demonstrate strong analytical skills to evaluate business potential and overall value to the hotel.
– Ability to effectively interact with customers and hotel management at all levels.

Job Qualifications:
Experience: A minimum of 2 years of experience as an Assistant General Manager, with at least 3 years in a supervisory role within hotel operations. Candidates should also have 2 years of experience in direct sales or the retail trade, or an equivalent combination of education and experience.

Licenses/Certifications: Must possess a valid driver’s license and be capable of driving to customer appointments.

Job Posting Date: Sun, 17 Nov 2024 23:40:38 GMT

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