Guest Experience Host (Operations)-Legoland
Job Description
Job Title: Guest Experience Host (Operations)
Company: Legoland
Location: Columbus, OH
Pay: $13.75 per hour
AI Pay Analysis: The hourly rate of $13.75 for a “Guest Experience Host (Operations)” position in Columbus, OH, appears to be on the lower end of the spectrum when considering the average pay for similar roles in the hospitality and customer service sectors. In Columbus, the typical hourly wage for guest experience or customer service roles generally ranges from $14 to $18, depending on experience and the specific demands of the job. Given the rising cost of living and competition for talent, particularly in the service industry, the rate may not be considered competitive. Therefore, for attracting and retaining quality candidates, it could be beneficial for employers to reassess and potentially increase this wage to align more closely with industry standards.
Job description:
What you’ll bring to the team:
About the Role
Do you possess the magic to craft unforgettable experiences fueled by the joy of fun? Are you eager to spread laughter and enjoyment to those around you? If you aspire to be part of a team that generates smiles and creates lasting memories for guests around the globe every day, you have the enchantment to join Team Merlin at Merlin Entertainments! We are currently seeking enthusiastic and fun-loving individuals to become members of our Guest Experience Team.
As a part-time Team Merlin Guest Experience Host, you will play a vital role in creating lifelong memorable experiences for our guests at our attraction. Our Hosts engage in various positions throughout the venue, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Parties, Costume Characters, and Special Events. Your commitment to delivering the highest standards of guest service, presentation, and product knowledge will ensure that our guests experience optimal enjoyment in a fun, magical, and safe atmosphere.
Responsibilities:
– Approach Guest Service with enthusiasm, assertiveness, and passion, while embodying the Merlin Values at every opportunity.
– Proactively engage with guests, showcasing your enthusiasm and lively spirit.
– Manage extended lines safely while providing an exceptional guest experience.
– Maintain well-stocked displays and points of sale in public areas, ensuring cleanliness and tidiness throughout the day.
– Adhere to opening and closing procedures as outlined in the department’s operating plan.
– Uphold Health, Safety, and Security compliance within the workplace, including adherence to COVID-19 policies, practices, and regulations.
Qualifications & Experience:
About You
– Preferred 6 months to 1 year of experience in attractions, entertainment, or customer service roles.
– A fun, dynamic, and friendly demeanor.
– Excellent communication, listening, and motivational skills.
– Ability to work in environments with loud noises and confined spaces.
– Self-motivated with the capability to work independently or collaboratively within a team.
– Flexibility to work various shifts, including days, nights, weekends, holidays, and special events.
Benefits:
About The Benefits
One of the greatest advantages of joining us is the exceptional opportunities for career development within our dynamic global organization.
– Flexible hours.
– 30% discount in the retail store.
– Merlin Magic Pass providing free admission to Merlin attractions worldwide.
– Competitive 401K plan.
– Discounts available through the Merlin Marketplace website on a wide range of online purchases.
– A fun working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based family entertainment. As one of the world’s largest attraction operators, we are dedicated to creating and delivering memorable, immersive brand experiences for millions of guests. Our mission is to generate magical memories for our audience. With 67 million visitors each year, that translates to countless unforgettable moments.
At Merlin, everyone matters.
We strive to ensure that all candidates can perform at their best during interviews. If you have any additional requirements due to health concerns or disabilities, please reach out to our friendly team for assistance at [email protected].
Pay Range: USD $13.75/Hr.
Job Posting Date: Thu, 20 Feb 2025 01:23:39 GMT
Apply now!
