Guest Service Associate-Upshift

Job Description

Job Title: Guest Service Associate

Company: Upshift

Location: Cleveland, OH

Pay: $15 – 20 per hour

AI Pay Analysis: The hourly rate of $15 to $20 for a “Guest Service Associate” in Cleveland, OH, is generally competitive, particularly for entry-level positions within the hospitality and retail sectors. According to recent data, the average hourly wage for similar roles in Cleveland typically ranges from $14 to $18, depending on factors such as experience, specific employer, and additional responsibilities. While the offered rate is on par with or slightly above the lower end of the spectrum in this region, it may not fully reflect the cost of living adjustments or the growing demand for service-oriented roles, especially in customer-facing industries. Overall, this wage can be considered appealing for new entrants into the workforce, but may fall short for those with more experience or specialized skills.

Job description:
Upshift is seeking a Guest Service Associate to join our team for flexible shifts.

– You have the freedom to choose when and where you would like to work.
– Create your own schedule—work as much or as little as you prefer.
– Opportunities are available for individuals at all experience levels.
– The application process is straightforward—no resumes or interviews required.

Upshift is an innovative mobile app that connects you with a wide array of flexible shift opportunities in various roles, including Assembly, Hospitality, Packing, Bartending, and more, offered by businesses in your area. Join over 150,000 Upshifters and work on your terms! You have the autonomy to determine how much and where you work, with options for one-day shifts, part-time, or full-time positions.

As a Guest Service Associate, you will play a vital role in hotel operations by delivering exceptional front desk services to guests, processing guest payments, and serving as a primary source of information on various inquiries. Your responsibilities may include:

– Monitoring guest check-ins and addressing any complaints or requests.
– Managing special requests and providing wake-up calls to guests.
– Greeting customers over the phone and directing calls to the appropriate department.
– Performing housekeeping duties, including cleaning room suites.
– Ensuring proper maintenance and upkeep of rooms.

Guest Service Associates should be prepared to remain on their feet for the duration of the shift and must be capable of lifting up to 50 lbs occasionally and up to 25 lbs frequently. Strong hearing and visual acuity are also essential.

Frequently Asked Questions:

Q: What compensation can I expect?
A: Each shift offers different pay rates, which will be visible prior to applying.

Q: How do I apply?
A: Applying is simple—no resumes or interviews required. Visit upshift.work/for-people/sign-up, complete the form, and after an onboarding session, you’ll be ready to start selecting shifts!

Q: What types of shifts are available?
A: Upshifters can find shifts in a variety of roles, including baker, server, barista, cashier, attendant, front desk, housekeeper, event setup, dishwasher, food and beverage associate, prep cook, warehouse associate, and more.

Q: Is prior experience required?
A: There are shifts available for individuals of all experience levels.

Benefits:
Upshift provides benefits after your first paycheck, including medical, dental, and vision coverage among others. Apply today to start working on your terms!

*Please note that the hourly rate is projected based on current client pay rates and actual rates may vary.

Job Posting Date: Sun, 05 Jan 2025 08:35:14 GMT

Apply now!