Guest Service Expert-Marriott
Job Description
Job Title: Guest Service Expert
Company: Marriott
Location: Warren, MI
Pay:
AI Pay Analysis: To analyze the hourly rate for the “Guest Service Expert” role in Warren, MI, it’s essential to consider both local labor market conditions and industry standards. As of late 2023, typical hourly wages for similar positions in customer service or hospitality generally range from $12 to $20, depending on experience, the specific employer, and the responsibilities involved. In Warren, MI, rates may slightly vary due to cost of living and competition among businesses. If the offered rate falls within or above this range, it can be considered competitive; however, if it is significantly lower, it might struggle to attract qualified candidates. Overall, assessing the rate against local market averages and benefits offered would provide clearer insights into its competitiveness.
Job description:
Job Description:
POSITION SUMMARY
At our organization, our mission extends beyond simply providing meals for our guests; we strive to create memorable and unique experiences that linger long after the bill is settled. Our Guest Service Experts are proactive and dedicated to ensuring every guest enjoys their dining experience. This involves a variety of responsibilities, including setting up tables, effectively communicating with the kitchen staff, interacting with and serving our guests, and maintaining clean and organized work areas. Each interaction is crafted to enhance the overall experience.
Success in this role hinges on several key factors: fostering a safe working environment, adhering to company policies and procedures, maintaining high-quality standards, and ensuring a professional appearance and communication style. Our Guest Service Experts will be engaged in dynamic tasks, requiring them to be on their feet for extended periods, manage the menu with attention to detail, and actively participate in their duties. Responsibilities include moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds unaided and up to 50 pounds with assistance, as well as performing physical movements such as bending, twisting, and stooping. Exceeding expectations in these tasks is vital for both our guests’ satisfaction and our business success.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year of relevant work experience.
Supervisory Experience: No supervisory experience required.
License or Certification: None required.
Marriott International is an equal opportunity employer. We are committed to fostering a diverse workforce and maintaining an inclusive, people-first culture. We uphold a policy of non-discrimination on any protected basis, including disability, veteran status, or any other basis covered under applicable law.
About the Team:
At Courtyard, we are dedicated to meeting the evolving needs of travelers worldwide. Our commitment to this mission led us to develop the first hotel specifically designed for business travelers, and it continues to inspire the Courtyard experience today. We seek individuals who are not only passionate about delivering exceptional guest experiences but also enjoy being part of a small, driven team eager to learn and improve while having fun.
By joining Courtyard, you become part of Marriott International’s esteemed portfolio of brands. Discover a place where you can excel, begin fulfilling your purpose, connect with an exceptional global team, and become the best version of yourself.
Job Posting Date: Tue, 29 Oct 2024 04:14:34 GMT
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