Guest Services Coordinator – Part Time-Sun Communities

Job Description

Job Title: Guest Services Coordinator – Part Time

Company: Sun Communities

Location: Petoskey, MI

Pay: $16 per hour

AI Pay Analysis: The hourly rate of $16 for a Guest Services Coordinator – Part Time in Petoskey, MI, appears to be on the lower end compared to industry standards. The typical hourly wage for similar roles in the hospitality and customer service sectors generally ranges from $15 to $25, depending on experience, specific duties, and regional cost of living. Given that Petoskey is a popular tourist destination, wages may be slightly higher to attract talent, especially during peak seasons. Therefore, while $16 may be competitive for entry-level positions, it could be less appealing to candidates with more experience or those in need of higher wages to accommodate living costs.

Job description:

Are you a customer service professional seeking an opportunity with a dynamic and expanding organization that will challenge and reward you? Join our team at Sun RV Resorts and explore an exciting career path as a Guest Services Coordinator. In this role, you will manage routine office and clerical responsibilities while serving as the welcoming face of the resort, engaging with current and prospective guests and residents to address their inquiries and concerns. Apply online today to take your first step toward a fulfilling new career!

Guest Services Coordinators oversee daily office operations and administrative tasks at the resort, collaborating closely with the Resort Manager and fellow team members.

Job Duties:

• Greet guests warmly and establish rapport.
• Address guest feedback, comments, and complaints to the Resort Manager.
• Facilitate the check-in and check-out process for guests’ reservations.
• Perform essential administrative tasks including answering phones, typing, copying, faxing, and filing.
• Collect and process security deposits, rent, and payments for additional services.
• Maintain accurate resort records, reports, and files.
• Prepare and disseminate resort communications, including rule reminders, violation notices, and newsletters.
• Ensure adequate office supply inventory and place orders as necessary.
• Assist in the development of marketing materials.
• Other responsibilities may be assigned as needed.

Requirements:

• Valid driver’s license.
• Previous administrative experience.
• Strong customer service skills.
• Excellent telephone communication abilities.
• Effective problem-solving skills.
• Professional presentation.
• Intermediate computer proficiency, particularly in Microsoft Office Suite, email, and internet usage.
• Experience in an RV resort office or hotel front desk is a plus.

Perks & Benefits:

At Sun Outdoors, you will be part of a leading organization where you will face challenges, find inspiration, and receive recognition for your contributions. Our commitment to team members is what sets us apart. You will be encouraged to bring your best every day, engage in interesting work, and enjoy a collaborative and supportive environment that promotes learning and growth. In return, we offer an award-winning workplace and exceptional benefits, including:

• Paid sick leave.
• Online access to view and update personal information, review paystubs, annual W-2s, and more.
• Participation in the company-wide SunRewards program.
• Team Member Perks & Benefits Program, offering discounts on mobile services, travel, retail, and more.
• Daily pay options.
• Access to hundreds of online learning modules through Sun University.
• Seasonal Now & Later Bonus.
• Vacation RV site rent discounts at Sun Outdoors locations nationwide.

Job Reference: 132325

At Sun, we understand that diversity drives innovation. Apply today to join a company that values inclusivity and collaboration.

Accessibility Assistance: If you are an individual with a disability and require assistance with the online application process, please reach out to us at (844) SUN-4343 or email [email protected] with "Applicant Accommodation" in the subject line. Please note that this contact information is exclusively for those seeking accommodation to apply for a position.

Job Posting Date: Sat, 08 Mar 2025 01:56:50 GMT

Apply now!