Hearing Care Coordinator-Ashland, OH-Sonova

Ashland, OH
January 28, 2025
Full Time
Apply Now
Average Pay*: $17 - $22
*average hourly rate for this position in your area
Deadline date:
$16 - $9

Job Description

Rate this Job

Job Title: Hearing Care Coordinator-Ashland, OH

Company: Sonova

Location: Ashland, OH

Pay: $16 – 18 per hour

AI Pay Analysis: The hourly rate of $16 – $18 for a Hearing Care Coordinator position in Ashland, OH, appears to be on the lower end of the spectrum when compared to industry standards for similar roles. According to data from various job market sources, the typical hourly wage for hearing care coordinators or similar positions in the healthcare field tends to range from $18 to $25 nationally, depending on experience and local cost of living. In Ohio, particularly in areas like Ashland, wages may be somewhat lower than urban centers, yet the proposed rate does not fully reflect the responsibilities that often accompany the role, such as patient interaction, scheduling, and administrative tasks. Therefore, while the rate is competitive for entry-level positions, it may not adequately reward the skill set and responsibilities commonly associated with hearing care coordination.

Job description:

The Hearing Care Coordinator (HCC) plays a vital role in delivering exceptional care and service to our patients by collaborating closely with the clinical staff. The HCC supports onsite Hearing Care Professionals and engages with referring physicians and patients to streamline operations. Key responsibilities include scheduling appointments, verifying insurance benefits, and addressing various support needs within the clinic.

As a Hearing Care Coordinator, your responsibilities will include:

  • Welcoming patients with a courteous and professional demeanor
  • Reaching out to current and former patients to schedule follow-up hearing tests, consultations, and weekly evaluations for the clinic
  • Collecting patient intake forms and maintaining thorough patient records
  • Scheduling and confirming patient appointments
  • Conducting insurance benefit checks and obtaining necessary authorizations for each patient
  • Providing initial support to patients by addressing inquiries, checking patients in and out, and processing payments
  • Assisting with repairs under the guidance of a licensed Hearing Care Professional
  • Preparing bank deposits and submitting daily financial reports
  • Applying general sales knowledge to promote accessories and support offerings for patients
  • Processing patient orders, managing order receipt and pickup verification, and entering relevant data into the system
  • Cleaning and maintaining equipment and instruments
  • Submitting requests for equipment and facility needs
  • Performing general office duties, including cleaning tasks
  • Overseeing inventory management, including stock ordering and monitoring, and submitting supply orders as necessary
  • Supporting event planning and logistics for at least one community outreach event each month.

Education Requirements:

  • A High School Diploma or equivalent is required; an Associate’s degree is preferred.

Industry/Product Knowledge:

  • Prior experience or knowledge of hearing aids is a plus.

Skills and Abilities:

  • Excellent verbal and written communication skills
  • Strong relationship-building capabilities with patients, physicians, and clinical staff
  • Proficiency in Microsoft Office and Outlook
  • Familiarity with HIPAA regulations
  • Experience with Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems is a plus.

Work Experience:

  • A minimum of 2 years in a healthcare environment is preferred
  • Prior customer service experience is required.

To advance your application, please keep an eye on your inbox or phone for a link to complete your HireVue Digital Interview. This is a valuable opportunity to demonstrate your potential and gain insights into the Hearing Care Coordinator role, as well as the welcoming environment at AudioNova.

We value a diverse workforce and are committed to providing equal employment opportunities to all applicants regardless of race, color, creed/religion, gender, sexual orientation, marital status, age, or any mental or physical disability. Thank you for your interest in joining the AudioNova Team. Please note that only candidates selected for an interview will be contacted, and all applications will be treated confidentially. If you require reasonable accommodations during the application or interview process, kindly notify the Director of Human Resources.

Job Posting Date: Sun, 26 Jan 2025 02:36:27 GMT

Apply now!

Related Jobs