Hotel Breakfast Attendant | Hyatt Place Lansing East (6am Start)-CSM Corporation

Job Description

Job Title: Hotel Breakfast Attendant | Hyatt Place Lansing East (6am Start)

Company: CSM Corporation

Location: Lansing, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Hotel Breakfast Attendant” at Hyatt Place Lansing East, one should consider the average wages for similar roles in Lansing, MI. Typically, hotel breakfast attendants earn between $12 to $16 per hour, depending on factors such as experience, location, and the specific hotel brand. If the offered rate falls within or slightly above this range, it can be deemed competitive. Additionally, considering benefits, working conditions, and the reputation of the employer can also influence the overall attractiveness of the compensation. Therefore, for a comprehensive assessment, it’s essential to compare the specific offered rate against both local standards and the broader hotel industry norms.

Job description:
This position is dedicated to providing exemplary assistance to hotel guests in a friendly, courteous, and professional manner. You will play a key role in creating a warm and inviting atmosphere in the breakfast and evening social room by delivering superior customer service. Responsibilities include the setup, maintenance, and breakdown of the breakfast and evening social area, ensuring compliance with all safety and health regulations, and adhering to CSM’s high standards of quality to promote guest satisfaction.

– Greet all guests with courtesy and friendliness.
– Anticipate and respond to guest needs positively and promptly while ensuring the highest service levels.
– Collaborate with fellow associates to meet guest expectations.
– Understand and implement CSM’s guest service recovery program.
– Oversee the setup, upkeep, and disassembly of the breakfast and evening social room.
– Maintain the food and beverage station in adherence to safety and health regulations.
– Assist with food inventories and orders as necessary.
– Dispense alcohol according to local, CSM, and brand standards.
– Utilize equipment correctly while adhering to cost controls to minimize expenses and waste.
– Consistently verify guest identification and monitor alcohol consumption to ensure compliance with liquor laws at the local and state levels.
– Manage waste disposal, clear dishes, restock the breakfast/social area, and maintain cleanliness of tables and counters.
– Transport used tubs to the dish room and wash all barware and dishes.
– Complete all required paperwork accurately and promptly.
– Assist with inventory management, including completing inventory sheets and placing orders as necessary.
– Maintain a clean and safe workspace while handling food and beverages in accordance with CSM, brand, local, state, and federal regulations.
– Contribute to the sanitation and cleanliness of the breakfast/social area, kitchen, and dish room.
– Adhere to all CSM/brand procedures for guest and associate incidents.
– Possess knowledge of hotel emergency protocols.
– Effectively manage time to produce the required volume of work by planning, organizing, and prioritizing tasks.
– Comply with CSM/brand grooming and appearance standards, as well as general work rules and departmental procedures.
– Participate in all mandatory departmental and hotel meetings, adhering to CSM’s attendance policy.
– Complete all assigned side work and actively take initiative to assist where needed.
– Work collaboratively as a team member, significantly contributing to enhancing the overall guest experience.

Physical Requirements: The role necessitates the ability to lift, push, and pull weights of up to 75 pounds regularly during shifts. It also requires enduring demands such as walking, standing, carrying, and lifting throughout the shift.

Job Posting Date: Fri, 01 Nov 2024 04:55:32 GMT

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