Hotel Front Desk Representative – Weekends-Nivea Hospitality

Job Description

Job Title: Hotel Front Desk Representative – Weekends

Company: Nivea Hospitality

Location: Millersburg, OH

Pay: $12 – 13 per hour

AI Pay Analysis: The hourly rate of $12 to $13 for a “Hotel Front Desk Representative – Weekends” in Millersburg, OH, is somewhat below the national average for similar positions, which typically ranges from $14 to $20 per hour, depending on experience and location. In smaller towns or rural areas like Millersburg, wages might be lower to reflect the cost of living; however, even at the lower end, the pay seems modest, especially for weekend shifts that often require more flexible hours. Overall, while this rate may be competitive in a more localized context, it may struggle to attract candidates if the expectations include higher customer service skills or experience, particularly if job opportunities in nearby areas offer more competitive compensation.

Job description:
Come be a part of our successful team!

About the hotel: The Sleep Inn and Suites MT Hope is seeking to expand our front desk staff.

Job Description: The Hotel Front Desk Representative is primarily responsible for addressing guest needs, particularly during the check-in and check-out processes.

Essential Job Functions:
– Adhere to the required uniform policy, including name tag, earpiece, and radio.
– Greet all guests warmly upon arrival.
– Provide comprehensive information regarding hotel policies, services, and amenities.
– Respond to guest requests, sell rooms to walk-in guests, and handle reservations in the property management system.
– Post charges to guest accounts and process payments accurately.
– Make necessary adjustments to guest accounts and notify housekeeping of any room changes.
– Listen to and address guest complaints effectively.
– Operate the phone system and maintain cleanliness at the front desk and surrounding areas.
– Complete shift checklists and maintain daily logs.
– Balance cash drawer at the end of each shift.
– Must be able to stand for an 8-hour shift.

Additional Responsibilities:
– Maintain a positive attitude conducive to team growth, hospitality, and a service-oriented environment.
– Demonstrate willingness to engage in additional hospitality training and education.
– Undertake other duties as assigned by the supervisor or general manager.

Benefits:
– Dental, vision, and life insurance; paid holidays; and discounts at Choice Hotels.

Job Posting Date: Sat, 30 Nov 2024 23:09:17 GMT

Apply now!