Hotel Front Desk – Residence Inn Columbus Downtown-Lexington Hotel Group Corporate

Job Description

Job Title: Hotel Front Desk – Residence Inn Columbus Downtown

Company: Lexington Hotel Group Corporate

Location: Columbus, OH

Pay: $16 per hour

AI Pay Analysis: The hourly rate of $16 for a “Hotel Front Desk – Residence Inn Columbus Downtown” position is generally considered below the industry standard for similar roles in Columbus, OH. As of October 2023, front desk positions in hotels typically offer hourly rates ranging from $14 to $22, with larger chains or locations with a higher cost of living often paying towards the upper end of that spectrum. Factors such as experience, job responsibilities, and hotel type can influence these rates. Given the current trends and economic conditions, this rate may not attract candidates seeking competitive compensation, particularly since many jobs in hospitality have seen wage increases in recent years to address labor shortages.

Job description:
Are you Friendly, Authentic, Caring, and Thoughtful? If you answered YES to all four, we are eager to welcome you to our team!

We are currently seeking reliable and enthusiastic team members with exceptional customer service skills to fill Part-time positions at the Front Desk. In this role, you will play a crucial part in shaping our guests’ arrival and departure experiences, addressing their operational needs, and fulfilling specific requests and recommendations. You will also be responsible for resolving any challenges our guests may encounter during their stay. Additional responsibilities include upgrading guests when necessary and promoting our services and amenities to enhance their experience.

Key responsibilities include, but are not limited to:

– Ensuring a positive guest experience by building rapport and promptly addressing guest needs.
– Understanding and adhering to all policies and procedures as established by Lexington Management and Brand Standards.
– Reviewing property management system data and following appropriate cash handling procedures to ensure accurate operational and guest account records.
– Promoting a culture of open communication, fostering productive working relationships, and maintaining a strong guest focus.

We offer competitive benefits, including holiday and vacation pay, as well as travel discounts. A flexible schedule is required, including availability on weekends. Prior hotel experience of one year is preferred.

Job Types: Part-time
Pay: $16.00 – $17.00 per hour, commensurate with experience.

Job Posting Date: Sat, 28 Dec 2024 23:14:54 GMT

Apply now!