Housekeeping Assistant Supervisor-Aimbridge Hospitality

Battle Creek, MI
November 17, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$17 - $17

Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Aimbridge Hospitality

Location: Battle Creek, MI

Pay: $16.75 per hour

AI Pay Analysis: An hourly rate of $16.75 for a Housekeeping Assistant Supervisor in Battle Creek, MI, is slightly below the national average for similar positions, which typically ranges from $18 to $22 per hour depending on experience and specific responsibilities. While the cost of living in Battle Creek is lower than in many urban areas, this rate may not be considered competitive for attracting skilled supervisors, given the increased demands for oversight and coordination in housekeeping operations. Additionally, industry standards suggest that offering a more competitive wage could help improve employee retention and satisfaction in this role.

Job description:

The Housekeeping Assistant Supervisor plays a pivotal role in overseeing and coordinating housekeeping functions within designated sections of the hotel. This position involves inspecting guest rooms to ensure they meet the established cleanliness standards, assisting room attendants as necessary, and providing essential training. Additionally, the Assistant Supervisor is responsible for fulfilling the duties of the Housekeeping Supervisor in their absence.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or a related field is required.
  • High school diploma or equivalent is essential; college coursework in a related field is advantageous.
  • Prior supervisory experience is preferred.

Job Responsibilities:

  • Engage with guests and associates in a friendly, service-oriented manner.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, with scheduling flexibility to meet the hotel’s needs.
  • Exhibit high standards of personal appearance and grooming, including the required uniform and name tag.
  • Adhere to Aimbridge Hospitality standards and regulations at all times to ensure safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within the assigned section to guarantee standards and productivity levels are consistently met.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and communicate their availability to the Front Office.
  • Supervise the organized closing of floors at the end of the day, ensuring that Room Attendants’ carts are clean and restocked with linen.
  • Ensure that records of daily assignments are accurately completed, signed, and submitted to the Housekeeping Office in a timely manner.
  • Maintain the key control system.
  • Provide oversight to all staff in Laundry and Housekeeping, holding them accountable for their performance.
  • Manage items designated for "Lost and Found" according to established procedures.
  • Familiarize oneself with all Aimbridge Hospitality policies and House Rules.
  • Ensure associates consistently demonstrate attentiveness, friendliness, helpfulness, and courtesy towards guests, managers, and fellow associates.
  • Uphold the overall appearance, cleanliness, and orderliness of staff areas.
  • Carry and respond to a pager/radio to maintain communication with the Front Office and/or Engineering throughout the shift.
  • Delegate daily duties to ensure that each Room Attendant and House Attendant has an assigned workload.
  • Monitor the cleanliness and orderliness of Room Attendants’ carts, linen closets, storage areas, stairways, and landings.
  • Report daily on the status of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest Services Manager.
  • Initiate and follow up on work orders for repairs and maintenance relating to doors, plumbing, heating/air systems, electrical equipment, furniture, carpets, and drapes until completion.
  • Assist in the effective and constructive training of Room Attendants.
  • Provide motivation, coaching, and counseling to staff as needed.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend meetings as required by Management.
  • Ensure that regular maintenance and cleaning projects are completed biannually.
  • Monitor all VIP guests and their specific requests.
  • Perform any additional duties as requested by Management.

Job Posting Date: Sun, 17 Nov 2024 05:04:22 GMT

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