Housekeeping Assistant Supervisor-Hampton Battle Creek

Battle Creek, MI
November 1, 2024
Full Time
Apply Now
Average Pay*:
*average hourly rate for this position in your area
Deadline date:

Job Description

Rate this Job

Job Title: Housekeeping Assistant Supervisor

Company: Hampton Battle Creek

Location: Battle Creek, MI

Pay:

AI Pay Analysis: To evaluate the competitiveness of the hourly rate for a “Housekeeping Assistant Supervisor” in Battle Creek, MI, it’s important to compare it with both local and national averages for similar roles. As of 2023, the typical hourly wage for housekeeping supervisors in the region generally ranges between $15 to $20, depending on experience, specific job duties, and employer type. If the offered rate falls within or exceeds this range, it can be considered competitive. Additionally, factors such as benefits, work environment, and opportunities for advancement should also be taken into account when assessing the overall attractiveness of the position in relation to industry standards.

Job description:

The Housekeeping Assistant Supervisor plays a vital role in the administration and coordination of housekeeping functions within designated sections. This position is responsible for inspecting guest rooms to ensure that the cleanliness meets established standards, assisting Room Attendants as necessary, and providing essential training to staff. Additionally, the Housekeeping Assistant Supervisor will assume the responsibilities of the Housekeeping Supervisor in their absence.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or related field is required.
  • A high school diploma or equivalent is mandatory; coursework in a related discipline is advantageous.
  • Previous supervisory experience is preferred.

Job Responsibilities:

  • Approach all interactions with guests and colleagues in a friendly and service-oriented manner.
  • Maintain consistent attendance as per Aimbridge Hospitality standards, with a schedule that will vary according to hotel needs.
  • Uphold high standards of personal appearance and grooming, including the proper uniform and name tag while on duty.
  • Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to ensure compliance with standards and productivity levels.
  • In the absence of the Housekeeping Manager or Assistant Manager, inspect all VIP rooms and communicate their availability to the Front Office.
  • Supervise the organized closing of floors at the end of the day, ensuring Room Attendants’ carts are properly cleaned and restocked with linens.
  • Ensure that daily assignment records are completed, signed, and submitted to the Housekeeping Office in a timely manner.
  • Maintain the key control system effectively.
  • Assist in supervising all Laundry and Housekeeping staff, holding them accountable for their work performance.
  • Manage "Lost and Found" items in accordance with established standards.
  • Be knowledgeable about Aimbridge Hospitality policies and House Rules.
  • Ensure staff members are consistently attentive, friendly, helpful, and courteous to all guests, management, and colleagues.
  • Oversee the general appearance, cleanliness, and orderliness of staff areas.
  • Carry an active pager or radio to stay in communication with the Front Office and Engineering throughout the shift.
  • Assign daily duties to ensure each Room Attendant and House Attendant has a defined work assignment.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily updates on the status of all out-of-order rooms under the Housekeeping Department’s management to the Guest Services Manager.
  • Initiate work orders for repairs and maintenance related to doors, plumbing, heating/air systems, electrical equipment, furniture, carpets, drapes, etc., and follow through until completion.
  • Assist with effective training and development of Room Attendants.
  • Motivate, coach, and counsel staff as needed.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend management-required meetings.
  • Ensure the completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor the needs of VIPs and special guests, addressing their requests promptly.
  • Perform other duties as assigned by management.

Job Posting Date: Thu, 31 Oct 2024 23:16:59 GMT

Apply now!

Related Jobs