Housekeeping Inspector – Embassy Suites Downtown GR-Suburban Inns

Job Description

Job Title: Housekeeping Inspector – Embassy Suites Downtown GR

Company: Suburban Inns

Location: Grand Rapids, MI

Pay: $17 per hour

AI Pay Analysis:

The hourly rate of $17 for a Housekeeping Inspector at Embassy Suites Downtown Grand Rapids is competitive within the local market. In Grand Rapids, the average hourly wage for inspectors is approximately $19.17, with a range from $11.74 to $31.29. (indeed.com) Specifically, positions like Housekeeping Inspectors at Holiday Inn in Grand Rapids offer between $15.50 and $16.50 per hour. (indeed.com) Additionally, similar roles in the area, such as Housekeeping Inspectors at SpringHill Suites Grand Rapids Airport, offer $15.50 to $16.50 per hour. (simplyhired.com) Therefore, the $17 per hour rate aligns well with industry standards for this role and location.

Job description:

Embassy Suites Downtown offers a dynamic and fast-paced environment, providing numerous opportunities for career advancement. We invite you to join the premier team in the hospitality industry!

Inspector:

• First shift with required weekend availability
• Full-time position
• Starting wage: $17/hour, commensurate with experience

As an Inspector, you will assist the Executive Housekeeper and Assistant Executive Housekeeper in the overall operations of the housekeeping and laundry departments, adhering to Suburban Inns’ Core Values and hotel brand standards. Your role will be instrumental in ensuring guest satisfaction at the highest level.

Benefits Include:

• Discounts for hotel and restaurant services
• Earned Paid Time Off for all team members
• Comprehensive insurance coverage (health, vision, dental, life) for full-time employees
• Flexible scheduling options
• Holiday pay
• Eight hours of paid volunteer time per year
• Opportunities for advancement and professional development
• Monetary recognition and referral programs
• 100% paid maternity, paternity, or adoption leave for qualifying employees under FMLA
• Employee Assistance Program (EAP) through Pine Rest, providing three free counseling visits, an online resource library, and access to legal, financial, and elder care consultations

Essential Functions:

• Anticipate and exceed the needs and expectations of guests
• Assist in training Housekeepers and Laundry Team Members as directed by the Executive and Assistant Executive Housekeeper
• Uphold the standards of employment and performance as established by Suburban Inns’ core values, including the appropriate disciplinary measures when necessary
• Communicate regularly with the front desk to address early departures, late check-outs, and other requests
• Clean guest rooms as required, adhering to Suburban Inns and hotel brand standards
• Provide support in laundry operations and the upkeep of public areas
• Inspect all checkout rooms to ensure cleanliness and adherence to standards
  • Direct corrective actions for any discrepancies found in guest rooms
  • Identify safety issues and report maintenance needs to the relevant department
  • Inform the Guest Service Manager, AGM, or GM of any special room conditions (e.g., damage, smoke, pets) for appropriate action
  • Inspect all vacant and cleaned rooms daily for outstanding issues
  • Assist team members by stripping dirty linens from beds
  • Transport clean and/or dirty linens between the laundry and housekeeping areas
  • Ensure prompt organization and stocking of storage areas upon delivery of supplies
  • Maintain a positive attitude and foster team morale throughout your shift
  • Adhere to all Suburban Inns processes
  • Exhibit consistent attendance
  • Perform other duties as assigned by management

Position Requirements:

• Minimum Knowledge: Ability to interpret information, perform arithmetic functions, and possess basic computer and record-keeping skills. Strong communication skills are essential.
• Formal Education and Job-Related Experience: A minimum of six months relevant experience is required.
• Work Schedule: Flexibility to work day, evening, night, holiday, or weekend shifts as business needs dictate.
• Required Travel: Occasional travel to other Suburban Inns locations, and client or vendor sites, may be necessary.

Uniform and Appearance Guidelines:

• Uniform: A uniform and name tag will be provided. Team members are responsible for wearing close-toed shoes.
• Appearance: Hair must be well-groomed. Facial piercings and tattoos not covered by the uniform require management approval. Any offensive tattoos based on sensitive characteristics must remain concealed at all times. Enforcement of this policy is at the discretion of the position’s supervisor, under the auspices of the Vice President of Operations, without regard to protected characteristics.

Job Posting Date: Wed, 23 Apr 2025 05:50:46 GMT

Apply now!