Housekeeping- Marriott TownePlace Suites-Veridea Group, LLC

Job Description

Job Title: Housekeeping- Marriott TownePlace Suites

Company: Veridea Group, LLC

Location: Iron Mountain, MI

Pay: $13 – 16 per hour

AI Pay Analysis: The hourly rate of $13 to $16 for a Housekeeping position at Marriott TownePlace Suites in Iron Mountain, MI, appears to be on the lower end of the spectrum when compared to industry standards for similar roles in the region and across the U.S. According to various salary research platforms, housekeeping positions in hotels typically range from $15 to $20 per hour, depending on experience and location. Given Iron Mountain’s cost of living, which is relatively moderate, the offered rate may not be competitive enough to attract and retain quality workers, especially in light of increasing wage standards in the hospitality industry. Thus, while the rate aligns with minimum wage laws, it may need adjustment to be more appealing to potential candidates.

Job description:
A housekeeper’s primary responsibility is to ensure that guest rooms are clean and comfortable, adhering to the Veridea Group’s standards while promoting guest satisfaction through friendly and courteous service.

Essential Functions:

1. Provide exceptional assistance to all guests in a sincere and courteous manner, consistently going above and beyond to guarantee their satisfaction.
2. Execute thorough and precise cleaning and preparation of guest rooms in accordance with Franchise and Veridea Group operational policies and standards to enhance guest satisfaction, including:
a. Removing soiled bed and bath linens and replacing them with fresh linens.
b. Disposing of trash and debris from guest rooms.
c. Cleaning all bathroom surfaces.
d. Dusting all surfaces.
e. Replenishing promotional materials and literature.
f. Refilling room amenities.
g. Vacuuming the room.
h. Adhering to Extra Thoughtful Care procedures in stay-over rooms.
i. Completing checkouts in 30 minutes or less.
j. Reporting unusual occurrences to the supervisor.
k. Promptly reporting maintenance requests.
l. Returning items left in rooms to the supervisor and documenting them in the Lost & Found Logbook.

3. Maintain a clean and organized cart and vacuum cleaner to maximize job efficiency.
4. Report all “DO NOT DISTURB” or bolted door rooms to the supervisor to ensure guest safety and satisfaction.
5. Organize storage areas to uphold the quality of contents and optimize job efficiency, which includes:
a. Checking stock levels to assess adequacy for daily tasks.
b. Restocking storage rooms and/or carts.
c. Removing damaged and/or rewash linen and returning it to laundry storage areas.

6. Secure linen closets, linen chutes, and trash chutes at all times to ensure maximum safety and security.
7. Acquire a comprehensive understanding of the property and its facilities to effectively respond to guest inquiries.
8. Understand and apply all hotel safety and security protocols as necessary to create a secure environment for both employees and guests.
9. Keep immediate supervisors informed of any significant issues or unusual matters promptly, so that corrective actions can be taken swiftly.
10. Perform additional duties as requested or required.

Job Duties:

1. Follow directions and priorities from the supervisor reliably and complete assigned tasks.
2. Clean a guest room completely within 30 minutes or less.
3. Perform job duties with minimal disruption to guests.
4. Maintain a friendly and cheerful demeanor; interact comfortably with strangers.
5. Collaborate effectively and provide support to others.
6. Work independently with minimal supervision.
7. Utilize cleaning equipment and chemicals safely, including vacuums, brooms, mops, etc.
8. Efficiently clean rooms within the timeframes established by the supervisor.
9. Exhibit good hand dexterity necessary for tasks such as dusting, polishing, bed-making, and towel folding.
10. Adhere to grooming standards as outlined in the Employee Handbook.

Job Posting Date: Thu, 14 Nov 2024 23:14:56 GMT

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