Housekeeping Supervisor-Homewood Suites by Hilton

Miamisburg, OH
January 26, 2025
Full Time
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Average Pay*: 15 to 20 dollars
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Housekeeping Supervisor

Company: Homewood Suites by Hilton

Location: Miamisburg, OH

Pay: $18 per hour

AI Pay Analysis: An hourly rate of $18 for a Housekeeping Supervisor in Miamisburg, OH, is somewhat below the industry standard for this role, which typically ranges from $20 to $25 per hour depending on the level of experience, specific job responsibilities, and the employer. Factors such as local cost of living and the competitive landscape for hospitality jobs in the Greater Dayton area also influence compensation. Given that Miamisburg is part of the Cincinnati-Dayton metropolitan area, a higher wage might be expected to attract and retain qualified candidates in a market that often features hospitality roles with competitive pay. Therefore, while $18 may be appealing for some entry-level or less experienced candidates, it may not suffice to attract skilled supervisors.

Job description:

The Housekeeping Supervisor plays a critical role in managing and coordinating housekeeping services within designated sections of the hotel. This position entails conducting inspections of guest rooms to ensure that they meet established cleanliness standards while also providing support and training to Room Attendants as needed. Additionally, the Housekeeping Supervisor will assume the responsibilities of the Housekeeping Manager in their absence.

Please note that this role may require the incumbent to perform duties typical of the housekeeping department, such as taking on the responsibilities of a Housekeeper, Laundry Attendant, or House Attendant as assigned by hotel leadership. This may include regular participation in these duties throughout the week.

Qualifications:

  • A minimum of 2 to 3 years of progressive experience in a hotel or related field is required.
  • A high school diploma or equivalent is mandatory.
  • College coursework in a related field is advantageous.
  • Previous supervisory experience is preferred.

Responsibilities:

  • Approach all interactions with guests and colleagues in a friendly and service-oriented manner.
  • Adhere to Aimbridge Hospitality standards regarding attendance, which will vary based on the hotel’s needs.
  • Maintain high standards of personal appearance and grooming, including wearing the required uniform and name tag while on duty.
  • Comply consistently with Aimbridge Hospitality policies and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to maintain productivity standards.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and report their status to the Front Office.
  • Oversee the orderly closing of floors at the end of the day, ensuring Room Attendants’ carts are clean and restocked with linen.
  • Ensure completion of daily assignment records and their timely submission to the Housekeeping Office.
  • Maintain a key control system.
  • Supervise all Laundering and Housekeeping staff, holding them accountable for their performance.
  • Document any issues related to work performance, misconduct, excessive absenteeism, tardiness, or improper attire.
  • Manage ‘Lost and Found’ items according to established standards.
  • Familiarize yourself with all Aimbridge Hospitality policies and House Rules.
  • Ensure all associates maintain an attentive, friendly, helpful, and courteous demeanor towards guests, managers, and fellow associates.
  • Monitor the overall appearance, cleanliness, and organization of staff areas.
  • Carry an active pager/radio to maintain communication with the Front Office and/or Engineering throughout the shift.
  • Oversee the daily duty assignments ensuring each Room Attendant and House Attendant has a defined workload.
  • Ensure cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily updates on the status of all out-of-order rooms to the Guest Services Manager.
  • Initiate work orders for maintenance and repairs, following up until completion.
  • Facilitate effective training for Room Attendants.
  • Motivate, coach, and provide counseling to staff as needed.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend meetings as directed by Management.
  • Ensure the completion of regular maintenance and cleaning tasks on a biannual basis.
  • Monitor all VIPs, special guests, and their requests.
  • Perform any other duties as directed by Management.

Job Posting Date: Sun, 26 Jan 2025 08:03:03 GMT

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