Houseman-Aimbridge Hospitality

Lansing, MI
October 31, 2024
Full Time
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Job Description

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Job Title: Houseman

Company: Aimbridge Hospitality

Location: Lansing, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Houseman” role in Lansing, MI, it would be essential to have specific data regarding the offered rate, as well as current industry standards for similar positions in the area. Generally, housemen, who are responsible for maintaining cleanliness and assisting with various tasks in hospitality settings, tend to earn an hourly wage ranging from around $12 to $18, depending on factors such as experience, the employer, and local market conditions. If the rate you have falls within or above this range, it would be considered competitive; if it is lower, it may not align with industry standards. However, without the specific hourly figure, a precise analysis cannot be made.

Job description:

Job Summary
Available in Spanish upon request.
The House Attendant-Lobby is responsible for cleaning and maintaining the aesthetic appeal of the hotel’s public areas. Duties may include, but are not limited to: deep cleaning assigned spaces, setting up and managing complimentary lobby functions such as coffee service and evening concierge events, preparing meeting rooms, delivering service items to guest rooms as requested by the front desk, and driving the shuttle van when required (specific to the property).

Qualifications

  • High School diploma or equivalent; experience in a hotel or related field is preferred.
  • A valid driver’s license for the applicable state and an acceptable Motor Vehicle Record (MVR) is required (specific to driving responsibilities).
  • Ability to clearly communicate information and ideas.
  • Capacity to quickly and accurately evaluate and select among alternative courses of action.
  • Ability to perform well in high-pressure situations.
  • Maintain composure and objectivity when faced with challenges.

Responsibilities

  • Approach all interactions with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance, adhering to Aimbridge Hospitality standards, with scheduling subject to the hotel’s needs.
  • Uphold high standards of personal appearance and grooming, including wearing the designated uniform and name tag while on duty (as per brand standards).
  • Comply with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Clean and buff floors daily in accordance with hotel standards.
  • Shampoo carpets in public areas as per hotel guidelines.
  • Perform shampooing of furniture as necessary, following hotel standards.
  • Clean and maintain public restrooms on a regular basis throughout the shift.
  • Handle all luggage assistance requests at check-in/out in a friendly, efficient, and courteous manner.
  • Implement safe work practices to ensure the safety of guests, fellow associates, and oneself.
  • Manage items designated for ‘Lost and Found’ according to Aimbridge Hospitality standards.
  • Turn in all keys and assignment sheets to the Housekeeping or Front Office at the end of the shift.
  • Complete and submit the daily assignment checklist to the supervisor at the end of the day.
  • Familiarize oneself with Aimbridge Hospitality policies and house rules.
  • Ensure that all associates remain attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.
  • Properly store all equipment after use, in accordance with Aimbridge Hospitality standards.
  • Be knowledgeable in and assist with all emergency procedures during overnight shifts.
  • Dust and clean floors daily per Aimbridge Hospitality standards.
  • Ensure hotel equipment is maintained in good working condition.
  • Store hotel equipment in designated areas properly.
  • Clean guestrooms as needed.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Attend meetings as directed by management.
  • Perform additional duties as requested by management.

Company Overview
As the global leader in third-party hotel management, Aimbridge Hospitality boasts a growing portfolio of over 1,550 hotels across all 50 states and 22 countries, encompassing top international lodging brands, luxury hotels, destination resorts, and lifestyle hotels. Our associates are passionate about delivering exceptional service to our guests and achieving outstanding results while thriving in a culture that inspires everyone to excel. Discover a world of possibilities with Aimbridge Hospitality.

Benefits
After an initial waiting period, full-time employees are eligible for a competitive benefits package, which includes:

  • Daily Pay options available—ask your recruiter for details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401(k) Retirement Plan

Job Posting Date: Thu, 31 Oct 2024 01:09:03 GMT

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