Houseperson / Runner – Bentley Brook Mountain Club-MasterCorp

Boyne Falls, MI
November 20, 2024
Part Time
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Job Description

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Job Title: Houseperson / Runner – Bentley Brook Mountain Club

Company: MasterCorp

Location: Boyne Falls, MI

Pay:

AI Pay Analysis: To analyze the competitiveness and alignment of the hourly rate for the “Houseperson / Runner” position at Bentley Brook Mountain Club in Boyne Falls, MI, it is essential to consider the average pay for similar roles in the hospitality industry within the region. Typically, Housepersons or Runners in hotel and resort environments earn between $12 to $18 per hour, depending on experience, with an average around $14 to $15. Given that Boyne Falls is a popular tourist destination, rates may be slightly higher due to seasonal demand. If the offered rate falls within or above this range, it would be considered competitive; however, if it is significantly lower, it may not attract suitable candidates. Overall, understanding the specific hourly rate in comparison to these benchmarks is essential for a comprehensive analysis.

Job description:

Join our esteemed team at MasterCorp, Inc.! We pride ourselves on delivering exceptional service and innovative solutions within the hospitality industry. As a distinguished leader in our field, we champion the values of teamwork, integrity, and a steadfast commitment to excellence. Our vibrant and inclusive workplace encourages professional growth, creativity, and the opportunity for individuals to make a significant impact. We seek passionate and motivated individuals to join us in our mission to consistently achieve outstanding results for our clients.

Embark on your hospitality career with MasterCorp, the foremost provider of housekeeping and hospitality services. Become part of a dedicated team and enjoy competitive compensation along with a comprehensive benefits package.

We invite you to APPLY TODAY!

What We’re Looking For:
We seek friendly, enthusiastic, and diligent individuals who are dedicated to hospitality and committed to delivering exceptional service, ensuring that guests feel safe and well cared for during their stay.

Position Overview:
The Houseperson/Runner plays a vital role in assisting and supporting Supervisors and Housekeepers to meet established quality and timeliness standards. A successful Houseperson will embody our company’s mission and values.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Uphold a high standard of excellence in all tasks.
  • Ensure cleanliness and organization in storage closets.
  • Assist in stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units promptly.
  • Prepare linen and supply bags as instructed.
  • Deliver linen and supply bags to designated units.
  • Conduct walkthroughs of assigned buildings or floors to collect linen, trash, or equipment.
  • Report maintenance issues in accordance with company procedures.
  • Record lost and found items for the Executive Housekeeper.
  • Move furniture as necessary, following directions.
  • Operate company vehicles and perform maintenance as required.
  • Maintain a safe working environment at all sites and in the office.
  • Be prepared to execute all duties related to site operations as instructed by the Executive Housekeeper.
  • Demonstrate a sense of urgency to ensure timely unit turnovers.
  • Exhibit punctuality and reliability in completing assignments and appointments.
  • Utilize supplies and equipment in an efficient and effective manner.
  • Assist in linen inventories and supply management as instructed.
  • Address guest complaints proactively and effectively.
  • Foster strong and positive customer relations.
  • Provide assistance to resort guests and owners as needed.
  • Execute guest deliveries as directed.
  • Possess a thorough knowledge of the resort and its amenities.

Experience and Education Requirements:

  • Capable of lifting up to 25 pounds (with or without accommodation).
  • Ability to make informed decisions.
  • Planning and scheduling skills.
  • Basic proficiency in reading, writing, and mathematics.
  • Commitment to punctuality and meeting deadlines.
  • A passion for cleanliness and maintaining a tidy environment.
  • Strong work ethic and dedication to continuous improvement.
  • Willingness to work irregular hours as needed.
  • Occasional travel may be required.

MasterCorp, Inc. is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MasterCorp, Inc. adheres to applicable state and local laws governing nondiscrimination in employment for all facilities operated by the company. This policy is applicable to all terms and conditions of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Job Posting Date: Wed, 20 Nov 2024 06:47:45 GMT

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