Houseperson-Sage Hospitality

Job Description

Job Title: Houseperson

Company: Sage Hospitality

Location: Detroit, MI

Pay: $16 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $16 for a “Houseperson” role in Detroit, MI, is somewhat on the lower end of the spectrum. According to various job market sources, average pay for similar positions in the hospitality and facilities maintenance sectors typically ranges from $15 to $20 per hour, depending on experience and specific job responsibilities. While $16 aligns with the lower threshold, it may not be competitive in attracting skilled candidates, especially considering the rising cost of living and wages in many U.S. cities. Therefore, employers might need to revisit their compensation strategy to align with industry standards and remain attractive to potential employees.

Job description:

Shinola Hotel is seeking a dedicated Houseperson to create enduring memories and exceptional experiences for guests and colleagues. As the world’s first Shinola Hotel, we embody Detroit’s new social hub. What began as a watch company has evolved into a luxury brand that leaves a lasting impression on both visitors and residents through our distinctive products and services. Rooted in Detroit, the Shinola team is steadfast in our commitment to honor the city’s rich history while crafting thoughtfully designed spaces and immersive experiences. We invite you to join the Shinola Detroit team and embrace the artful hospitality offered by this boutique hotel.

As part of Sage Hospitality Group, we are driven by a passion for excellence and a commitment to enhancing lives, one experience at a time. Our ethos extends beyond a mere slogan; we empower our employees to positively impact the communities we serve. By delivering authentic service, we cultivate meaningful relationships with our guests, generate value for our shareholders, and create unforgettable experiences.

We are in search of independent thinkers who leverage their entrepreneurial spirit to challenge conventional boundaries. We embrace risk-takers and innovative minds because we believe in forging our own path—a hallmark of industry leadership. Regardless of your role, Sage recognizes that your success is predicated on who you are, not just the work you do; thus, we invest in your personal and professional development. We encourage you to consider joining us!

Job Overview:
The Houseperson will be responsible for the cleanliness and maintenance of all corridors and public areas in accordance with established housekeeping procedures, standards, and safety regulations to ensure guest satisfaction.

Responsibilities:

• Conduct walk-throughs of assigned floors at the beginning and end of each shift; remove newspapers and service trays, and empty trash receptacles.
• Collect trash and/or linens while identifying any areas requiring immediate attention.
• Maintain cleanliness in all public areas as prescribed, adhering to safety and security procedures, including hallways, elevators, service areas, and stairwells.
• Transport soiled linen, terry, and trash from service areas to designated locations efficiently.
• Assist section housekeepers as needed (e.g., bed boards, rollaways).
• Restock linen and supply closets to maintain inventory levels.
• Report any lost and found items, damages, or merchandise discrepancies to the Senior Housekeeper or supervisor.
• Address guest inquiries and concerns courteously, reporting any issues or complaints promptly to ensure guest satisfaction.

Qualifications:

Education/Formal Training:
No formal education is required.

Experience:
No prior experience necessary.

Knowledge/Skills:

• Self-motivated with a positive demeanor.
• Ability to adhere to established appearance standards.
• Effective communication skills with guests, housekeepers, main linen room attendants, and supervisors.
• Ability to evaluate and determine appropriate reactions to meet established standards.

Physical Demands:
The physical requirements listed are indicative of those an associate must meet to successfully perform essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

• Ability to push a vacuum the entire length of the hallway, transport supplies from the department to assigned floors, move soiled linen to the laundry chute, and carry room service trays and dirty dishes to the service area.
• Bending and kneeling are necessary for dusting and retrieving items placed on the floor for pick-up, such as dirty dishes.
• Mobility to access all areas of responsibility, including shelves, windows, ledges, pipes, and spaces under or around furniture.
• Continuous standing and walking are required to fulfill all job responsibilities.
• Climb stairs, approximately 40 steps, up to 15% of a 40-hour work week.

Benefits:

• Medical, dental, and vision insurance
• Eligibility to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Employee Assistance Program
• Generous discounts on hotels, restaurants, and more
• Opportunity to participate in the Employee Referral Bonus Program, earning up to $1,000 per referral.

Job Posting Date: Sat, 21 Dec 2024 07:10:37 GMT

Apply now!