Infrastructure Administrator-Wingspan Care Group

Job Description

Job Title: Infrastructure Administrator

Company: Wingspan Care Group

Location: Shaker Heights, OH

Pay: $80000 – 90000 per year

AI Pay Analysis: The annual salary range of $80,000 to $90,000 for an Infrastructure Administrator in Shaker Heights, OH, translates to approximately $38.46 to $43.27 per hour, which is competitive within the industry standards for similar roles in the region. Nationally, the average salary for an Infrastructure Administrator typically ranges from $70,000 to $100,000, depending on experience and specific job responsibilities. Given the cost of living in Shaker Heights and the demand for skilled IT professionals in infrastructure management, this rate appears to be attractive and aligned with market expectations, particularly for mid-level positions.

Job description:

Wingspan Care Group is a nonprofit administrative and management organization that fosters a collaborative, community-based network of services, allowing member agencies to concentrate on their mission-related goals. Our innovative approach is engineered to enhance sustainability and growth among partner agencies by optimizing operations and eliminating redundancies, ultimately leading to improved delivery of direct services.

Position Description: (On-Site position)
The Infrastructure Administrator is responsible for the implementation, support, enhancement, and integration of various systems for our general user community. This role involves collaborating with senior leaders, department heads, end-users, other IT administrators, and vendors to address the computing, storage, networking, and security requirements within our healthcare enterprise. The Infrastructure Administrator must effectively communicate with non-technical personnel at all levels and execute tasks with minimal supervision.

Responsibilities Include:

• Overseeing daily operations, performance, and availability of all infrastructure systems.
• Participating in the design, construction, testing, and maintenance of diverse infrastructure systems.
• Supporting the Microsoft computing environment, both on-premises and cloud-based.
• Engaging with the VMware environment and managing virtual operations.
• Implementing and supporting Extreme Networks LAN, WAN, and WLAN environments.
• Operating various system and user monitoring platforms.
• Involvement in data standards, retention, and backup operations across multiple systems.
• Working independently with internal and external customers and vendors.
• Prioritizing tasks and ensuring deliverable timelines are met.
• Providing Tier 2 and Tier 3 level support for incident resolution.
• Offering support and training to Tier 1 teams throughout the organization.
• Acting as project manager for IT projects involving infrastructure.
• Communicating effectively with IT team members regarding priorities and potential projects.
• Keeping abreast of technical product developments and learning new technologies as required.
• Understanding and adhering to current and evolving standards regarding privacy, confidentiality, accessibility, security, and intellectual property rights.
• Ensuring a secure working environment that protects confidential information and complies with HIPAA and other regulatory standards. Developing and maintaining clear, concise documentation for infrastructure systems.
• Contributing input and feedback on policy and processes as the technology environment evolves.

Required Skills and Qualifications:

• A four-year degree in Computer Science or a related technical field is required.
• Equivalent experience may be considered.
• Proficiency with Microsoft product lines in both on-premises and cloud environments.
• Knowledge of Server OS, SQL Server, Exchange, Active Directory, Azure, Intune, and M365.
• Understanding of network design principles and best practices.
• Familiarity with IP design principles, SD-WAN, and wireless technologies.
• Proficient in cybersecurity principles and standards, with exposure to security systems such as firewalls, IPS systems, and ESAs.
• Experience with virtualization of computer platforms, particularly in VMware environments.
• A demonstrated capacity to perform job responsibilities with a high degree of initiative and judgment.
• Sensitivity in interactions with individuals from diverse backgrounds and the ability to collaborate effectively with varied groups.
• Excellent oral and written communication skills, combined with strong interpersonal abilities.
• A strong commitment to continuous improvement and skill development.
• Effective problem-solving skills that are both practical and creative.

Preferred Skills and Qualifications:

• Experience within a healthcare organization is preferred.
• Awareness of the 24×7 operational resiliency necessary for healthcare technology.
• Familiarity with Extreme Networks technology is a plus.
• Experience with Microsoft 365 Administration would be beneficial.
• Experience working with VMware virtual environments.

Why Work for Us:
We value our employees and their dedication to our mission, offering competitive total rewards (benefits and compensation) for our esteemed employees and their families, including domestic partners. Comprehensive offerings include:

• Medical, dental, and vision insurance
• Defined-benefit pension plan
• 403(b) plan
• Life insurance
• Paid long-term disability
• Generous paid time off and holidays

The salary range for this position is $80,000 – $90,000 annually.

Wingspan Care Group (“Wingspan”) acts as the not-for-profit parent organization of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. Our mission is to deliver organizational efficiencies at the operational, administrative, and fiscal levels for our subsidiary agencies, enabling them to focus on their respective missions. Wingspan is an Equal Opportunity Employer and is committed to ensuring no discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other characteristic protected by applicable laws. Additionally, Wingspan strictly prohibits harassment based on any of these protected categories.

Job Posting Date: Wed, 09 Apr 2025 04:04:19 GMT

Apply now!