(Internal Bid) Public Safety Technician/Administrative Support-Washtenaw Community College

Job Description

Job Title: (Internal Bid) Public Safety Technician/Administrative Support

Company: Washtenaw Community College

Location: Michigan

Pay: $20.77 per hour

AI Pay Analysis: Can you analyze this hourly rate of $20.77 per hour for a role called “(Internal Bid) Public Safety Technician/Administrative Support” in Michigan? Is it competitive, and does it align with industry standards for this role and location? Please also keep your summary to a single paragraph.

Job description:
Please rewrite the job description to sound more polished and professional while keeping all the key details intact. Type only the text that would follow the header “Job description:”. Do not include the header or other headers like Job Title, Company, Location, etc. The job description is as follows: Posting Details (Default Section)Posting Number: 0603546
Position Title: (Internal Bid) Public Safety Technician/Administrative Support
Position is: Regular full-time
Position Type: Staff Position (Full Time/Part Time)
Department/Ofc.: Public Safety
Position Description:Why Join WCC?

• An inclusive, welcoming environment for our students, faculty & staff
• Generous Paid Time Off on top of 12 Paid Holidays
• Affordable & Comprehensive Health, Dental, Life & Vision Insurance
• 1:1 Employer Match for Retirement
• WCCTuition paid for youANDyour dependents
• Tuition reimbursement for colleges outsideWCC
• Check out even more of our Total Rewards

Position Summary:
Public Safety Technician/Administrative Support is responsible for receiving, evaluating, prioritizing, and directing all incoming requests. Ensures timely dissemination of emergency messages and provides various administrative support to the Chief of Public Safety, Departmental staff, and the Campus Resource Officers of the Public Safety Department.Essential Job Duties and Responsibilities:

• Provide all administrative, secretarial and technical assistance to the Public Safety Department as assigned. This position is responsible for the front desk reception, financial processing, department assessment reporting, and institutional support. This position reports to the Chief/Deputy Chief.
• Follow all front desk and department procedures as implemented by the Chief/Deputy Chief with exceptional customer service in-person, online and on the telephone.
• Process, maintain and document all access control requests including key requests, fob requests and proxy card requests. Issue all items to proper college staff members as requested, maintain records and information of the Key Control System, other information systems and place key orders as needed.
• Photograph and print employee ID cards as needed.
• Disseminate monthly employee medical, student medical, crash and accident reports to designated stakeholders.
• Responsible for creating and mailing out annual Clery Act letters to outside police agencies for Clery Act crime statistics for annual reporting.
• Prepare documents and reports, coordinate information, develop and maintain databases (i.e., entering officers’ Daily Activity Logs, monthly Fire Extinguisher Checks Logs, Parking Warnings and Service Requests into databases), and other services as directed.
• Maintain all records and files including confidential correspondence with staff and faculty.
• Serve as a network operator and maintain all training records in the Michigan Training Network for law enforcement officers.
• Navigate the CLEMIS system to gather information and data.
• Serve as the first contact point for customers entering the DPS building.
• Receive, document, and transmit information via telephone and radio.
• Assist in the adherence to the office budget. Originate and track (through procurement) all purchase requisitions, including P-Card transactions, for the organization.
• Implement administrative decisions and policies as directed.
• Receive and process essential information needed for the Clery Act Public Crime Log on a daily basis, as well as post monthly crime log to website.
• Process and maintain records pertaining to the enforcement of parking regulations on campus.
• In conjunction with the Chief, maintain staff training materials, assessments and evaluations.
• Assist Chief and Deputy Chief with budget management.
• Complete Adult First Aid/CPR/AED training, Prevention of Opioid Overdoes Certification, Criminal Justice Agency Security Awareness Training levels 1 and 2, Michigan Commission on Law Enforcement Standards (MCOLES) Information and Tracking Network (MITN) operator training.
• Regular attendance on campus is required for this position.
• Other duties as assigned

Related Duties:

• Serve as back-up for the dispatcher in short-term situations such as lunch or restroom breaks, and emergency situations.
• Responsible for making travel arrangements for all Public Safety staff, and processing requisitions related to travel expenses.
• Requisition and maintain supplies, materials, and publications as needed.
• Assist the Chief/Deputy Chief with special projects as needed.
• Perform other duties as assigned by the Chief/Deputy Chief.

Hours/Schedule:
Monday – Friday 8a-5p with some varying hours. May be required to respond to campus in an emergency situation during off-duty time periods.
Minimum Qualifications:Minimum Required Knowledge, Skills and Abilities:

• High school diploma or GED equivalent, plus three years relevant work experience and 24 credit hours in related coursework or the equivalent combination of education and work experience.
• Demonstrated intermediate level proficiency in the use of Microsoft Office programs including Word, Excel, Access (i.e., graphs, mail merge, data sets, and statistical functions), PowerPoint, and letter composition.
• Keyboarding at 65 wpm.
• Ability to be fingerprinted and pass a background check.
• Note taking ability at 90% accuracy.
• Proficiency in spelling, basic math, filing, proofreading, data entry filing, and telephone etiquette.
• Strong interpersonal communication skills to deal effectively with the public and college personnel.
• Ability to learn and use College programs and software, including all the programs within the CLEMIS system.
• Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported and disseminate appropriately.
• Ability to appropriately handle confidential materials and information discretely and in accordance to laws and college policy.
• Ability to work with minimal supervision in a fast-paced environment.
• Ability to organize and prioritize own work responsibilities independently and in a team environment.
• Possess good judgement, organizational resourcefulness, proactive initiative to solve problems, strong customer service, attention to detail and the ability to respond to input from a variety of sources, including staff team members, students, community members and college leadership.
• Ability to maintain a positive, team-driven attitude while supporting students, colleagues and the community.

Preferred Qualifications:
Posting Date: 10/29/2024
Closing Date: 11/05/2024
Open Until Filled No
Special Instructions to Applicants:At WCC, we value diverse experiences and perspectives. If you’re excited about this role but don’t meet every qualification, we encourage you to still apply. We believe that skills can be developed, and a varied background may bring a unique contribution to our team. If you have a passion for our mission and can convey your transferrable skills as they relate to the position, we’d love to hear from you.Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer.
Salary/Hourly Rate: $20.77
Salary Comments:annual salary $43,202, grade C

Job Posting Date: Thu, 31 Oct 2024 00:27:35 GMT

Apply now!