Job Description
Job Title: Key Carrier – Toledo (Holland)
Company: HomeBuys
Location: Holland, OH
Pay: $14 per hour
AI Pay Analysis: As of October 2023, an hourly rate of $14 for the “Key Carrier” role in Holland, OH, appears to be on the lower end of the competitive spectrum. According to various salary sources, the typical hourly wage for similar positions in retail and management roles generally ranges from $15 to $20 per hour, depending on experience and the specific responsibilities associated with the job. Given the rising cost of living and competitive labor market, this rate may not sufficiently attract candidates or reflect the essential functions of a Key Carrier, which often includes inventory management and supervisory duties. Therefore, while $14 might be acceptable for entry-level positions, it may be less attractive for job seekers with relevant experience or in a market that values retention and employee satisfaction.
Job description:
The Key Carrier will play a pivotal role in supporting management by planning and executing strategies aimed at attracting customers while overseeing daily customer service operations, including sales processes, orders, and payments. The ideal candidate will exhibit efficiency, courtesy, and outstanding customer service skills. A strong work ethic and a commitment to excellence, combined with a high level of accuracy, are essential. Additionally, the Key Carrier will assume supervisory responsibilities, ensuring the delivery of exceptional service.
Responsibilities:
- Collaborate with management to devise and implement strategies for customer attraction.
- Oversee daily customer service operations, including managing sales processes, orders, and payment transactions.
- Monitor and maintain store inventory to ensure optimal stock levels.
- Assess employee performance and identify needs for recruitment and training.
- Supervise and motivate staff to achieve their best performance.
- Provide coaching and support to both new and existing Sales Associates.
- Recommend sales training programs and methodologies.
- Engage with customers to evaluate and respond to their needs effectively.
- Analyze consumer behavior to adjust product positioning as necessary.
- Address and resolve customer complaints in a professional manner.
- Research emerging products to keep store merchandise current and relevant.
- Ensure compliance with company policies and guidelines.
- Represent the store positively, setting a strong example for staff members.
- Process return transactions efficiently.
Education & Skills:
- Demonstrated experience in a management role or a similar position.
- Proficiency in recruitment processes and performance evaluation.
- Knowledge of financial operations and customer service principles.
- Strong leadership and organizational skills.
- Excellent interpersonal and communication capabilities.
- A problem-solving mindset.
- Preferred: 0-1 years of management/leadership experience.
- Preferred: 1-2 years of retail experience.
- High School Diploma, GED, or equivalent qualification.
Hours & Compensation:
- Flexibility to work a varied schedule, including evenings, weekends, and holidays.
- Availability for a 40-hour workweek.
- Starting wage of $14 per hour, or commensurate with experience.
Job Posting Date: Tue, 25 Feb 2025 23:04:03 GMT
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