Lab Support Technician-Quest Diagnostics

Job Description

Job Title: Lab Support Technician

Company: Quest Diagnostics

Location: Cincinnati, OH

Pay: $17.2 per hour

AI Pay Analysis: The hourly rate of $17.20 for a Lab Support Technician in Cincinnati, OH, appears to be slightly below the national average for similar roles, which typically ranges from $18 to $25 per hour depending on experience and specific responsibilities. In Cincinnati, the cost of living is relatively moderate, but the pay may still be considered low, especially for those with specialized skills or certifications. Competitive compensation for this position would generally align more closely with the higher end of that range, particularly in sectors like healthcare and research where the demand for skilled lab personnel remains strong. Overall, this rate may not attract a wide pool of qualified candidates if it does not align with their qualifications and the technical requirements of the role.

Job description:

Lab Support Technician – Cincinnati, OH – Rotating Schedule 8:00 AM – 6:30 PM (Rotational Weekends)
10% Weekend Differential

The Lab Support Technician is responsible for a variety of technical and clerical tasks under the guidance of a supervisor or designated representative. Key responsibilities include order entry, specimen processing, testing (including Point of Care patient testing), and reporting results for waived and moderately complex kit tests in compliance with organizational and CLIA guidelines. Adherence to ethical standards and professional performance consistent with established medical laboratory practices is essential.

Pay Range: $17.20+ per hour
Salary offers are determined by several factors including relevant skills, training, experience, education, and applicable certifications. Market dynamics and organizational considerations are also taken into account. High-performing candidates may qualify for an annual performance bonus.

Benefits Information:
We take pride in offering exemplary benefits and programs aimed at supporting our employees and their families in leading healthy and fulfilling lives. Our compensation and benefits are structured to enhance employee health—physically, financially, and developmentally. Depending on the employment status (part-time or full-time), the following benefits may be available to our team members:

Part-time employees (29 hours or fewer per week) are eligible for:

• Paid Time Off and Health Time (if scheduled to work at least 20 hours per week)
• Paid Holidays (for those regularly scheduled to work 20+ hours per week)
• 401(k) with matching contributions
• Annual bonus opportunities
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Opportunities for career advancement
• Training provided

Responsibilities:

General Responsibilities:

• Adhere to all OSHA health and safety regulations.
• Follow all MACL policies and procedures, including HR & Corporate Compliance/Integrity.
• Foster a positive work environment by collaborating effectively with team members.
• Organize and execute multiple tasks to achieve corporate objectives.
• Collaborate in the execution of additional duties as assigned.
• Optimize the use and maintenance of equipment and supplies for efficiency and cost-effectiveness.
• Exhibit strong attendance and punctuality as a demonstration of responsibility to the role and colleagues.
• Provide exceptional customer service, both internally and externally, demonstrating proper telephone etiquette.
• Exhibit flexibility to meet the needs of both customers and the organization.
• Actively participate in continuing education to enhance skills and knowledge.
• Maintain ethical standards, including confidentiality and professionalism.
• Complete training checklists and demonstrate competency in new duties prior to job performance.
• Achieve competency in all checklist tasks within six months.

Processing Responsibilities:

• Follow collection and processing procedures to prevent specimen loss or compromise.
• Utilize all tools, including computer functions, to ensure proper specimen handling and awareness of potential interferences.
• Execute accurate and complete labeling of specimens.
• Adhere to proper processing techniques (e.g., pour-off, culture setup).
• Prepare and store specimens in accordance with established protocols.
• Accurately document processing activities to facilitate tracking and resolution of issues.
• Utilize computer functions competently, including manual backup systems.
• Assess specimen integrity to ensure suitability for testing.
• Prioritize workload effectively.

Technical Responsibilities:

• Perform technical duties under the direct supervision of a qualified individual.
• Execute technical assignments accurately as instructed.
• Conduct general cleaning and daily maintenance of technical areas as assigned.
• Complete clerical duties, including managing reports, pending logs, charge and credit reports, patient charts, faxing, filing, and registration.
• Perform and document non-testing preventative maintenance as required.
• Report and document quality control (QC) results for testing and non-testing as trained and per competency requirements.
• Execute additional technical tasks, such as processing send-out tests and managing supplies/reagents.
• Demonstrate familiarity with all computer systems utilized within the department.
• Ensure all daily and periodic maintenance and non-testing QC tasks are performed as assigned.
• Address departmental issues related to specimen processing, maintenance, QC, and patient testing, escalating to a supervisor when necessary.
• Assist in training new associates as designated.
• Load instrumentation as trained, maintaining competency in all assigned tasks.
• Engage in cross-training across other technical areas or departments to sustain competency.
• Assist in inventory management and perform QC checks of bedside devices for new lots or shipments.

Testing Responsibilities:

• Conduct testing under the direct supervision of qualified personnel.
• Perform and document preventative maintenance as trained and assigned.
• Execute waived and moderately complex testing in accordance with established competency guidelines.
• Document QC activities as trained and competency verified.
• Report patient and QC results accurately for waived testing and moderately complex kit testing.
• Operate all assigned instrumentation competently, including maintenance, QC, and patient testing.
• Prepare and stain Hematology and gram stain slides as trained and per competency requirements.
• Issue blood components for transfusion as trained and documented.
• Conduct biannual correlation or linearity studies of bedside devices.
• Execute additional assigned duties as trained and competency documented.

Qualifications:

Required Work Experience:
None

Preferred Work Experience:
Ideally one year of experience in a hospital or laboratory setting.

Physical and Mental Requirements:
Ability to routinely lift up to 25 pounds and remain in a sitting or standing position for extended periods.

Educational Requirements:
High School Diploma or equivalent (required).

Quest Diagnostics values and encourages applications from service members and veterans. While we appreciate the support of our staffing partners, please note that we do not accept unsolicited resumes from agencies and will not be liable for any fees associated with unsolicited applications.

Equal Opportunity Employer: We are committed to providing equal employment opportunities regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or veteran status.

Job Posting Date: Sun, 19 Jan 2025 03:37:14 GMT

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