Loss Prevention Officer-Marriott

Job Description

Job Title: Loss Prevention Officer

Company: Marriott

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Loss Prevention Officer in Detroit, MI, it’s essential to consider several factors, including the current market trends, industry standards, and local cost of living. As of 2023, Loss Prevention Officers in Detroit typically earn between $15 to $25 per hour, depending on experience, qualifications, and specific employer. Rates at the higher end often reflect roles requiring additional responsibilities or specialized skills. Given that this range aligns with national averages for similar positions, evaluating the offered rate against local living costs and competitor wages is crucial. If the proposed hourly rate falls within or exceeds this range, it can be considered competitive; otherwise, it may be less appealing to prospective candidates.

Job description:

Job Description:

Position Summary

The Security Officer will be responsible for patrolling all areas of the property and assisting guests with room access. Key responsibilities include monitoring Closed Circuit Television (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems. The role requires locking property entrances as needed and conducting daily physical hazard inspections.

In the event of accidents, the Security Officer will respond swiftly by contacting EMS or administering first aid/CPR as necessary. The individual will assist guests and employees during emergency situations, notify appropriate personnel of incidents (including accidents and disturbances), and successfully defuse any guest or employee disruptions. Should the situation require additional assistance, the Security Officer is expected to call for outside support.

The completion of incident reports to document all Security and Loss Prevention-related occurrences is essential, alongside handling interruptions and complaints, resolving safety hazards, and escorting unwelcome individuals from the property while ensuring the uninterrupted operation of the establishment. The Security Officer will report to the scene of vehicle accidents and thefts, employing proper code responses when calling for assistance.

A Loss Prevention shift summary and daily activity report must be completed to maintain an accurate record of activities. Confidentiality regarding all Security and Loss Prevention reports and property documents is imperative, with information released solely to authorized personnel. The role also involves conducting investigations, gathering evidence, and interviewing relevant parties.

The Security Officer will adhere to all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to management. Completion of safety training and certifications is required, and personal appearance must remain clean and professional to reflect the organization’s standards. Upholding the confidentiality of proprietary information and protecting company assets is essential.

Customer service is a priority; therefore, the Security Officer is expected to welcome and acknowledge all guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and express genuine appreciation. Effective communication is necessary, utilizing clear and professional language in verbal and written interactions.

Building and maintaining positive working relationships, supporting team efforts to achieve common goals, and complying with quality assurance expectations and standards are also essential elements of this role. The position may require extended periods of standing, sitting, or walking, as well as physical demands including moving and lifting objects weighing up to 50 pounds unassisted, and more than 75 pounds with assistance. Successful candidates will handle tasks requiring fine motor skills and hand-eye coordination, navigate various physical spaces, and perform responsibilities in diverse conditions.

Additional job duties may be assigned by supervisory staff as required.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: Not required
• Supervisory Experience: Not required
• License or Certification: None

Marriott International is an equal opportunity employer. We are committed to hiring a diverse workforce and fostering an inclusive, people-first culture. We ensure non-discrimination on any protected basis, including disability and veteran status, among others.

About the Team:

At Courtyard, we are dedicated to enhancing the travel experience for guests everywhere. Our commitment to serving business travelers inspired the creation of the first hotel tailored specifically for their needs, and today, we empower our guests, regardless of their travel purpose. We seek individuals who are passionate about delivering exceptional guest experiences, enjoy being part of a proactive and ambitious team, and are eager to learn and improve—all while having fun.

By joining Courtyard, you become part of a portfolio of brands under Marriott International. Experience the opportunity to contribute your best work, discover your purpose, belong to a remarkable global team, and realize your full potential.

Job Posting Date: Tue, 29 Oct 2024 02:49:22 GMT

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