Medical Front Office – Patient Service Specialist – Float-Select Medical

Job Description

Job Title: Medical Front Office – Patient Service Specialist – Float

Company: Select Medical

Location: Mayfield, OH

Pay: $16 per hour

AI Pay Analysis: An hourly rate of $16 for a “Medical Front Office – Patient Service Specialist – Float” position in Mayfield, OH, falls slightly below the national average for similar roles, which typically range from $17 to $23 per hour depending on experience, specific duties, and the healthcare facility’s size. While this rate may be competitive for entry-level positions or smaller practices in the region, it may not attract more experienced candidates who might seek higher compensation. Additionally, factors such as benefits, work environment, and job stability are crucial for overall competitiveness in the job market. Therefore, while the rate could be acceptable depending on specific circumstances, it may not be fully aligned with industry standards for more experienced professionals in this field.

Job description:
Overview
We are seeking a full-time Medical Front Office – Patient Service Specialist – Float to join our East Side Physical Therapy Team, serving our seven clinics throughout the suburbs of Cleveland. This role offers a dynamic clinic atmosphere, comprehensive training, and the opportunity to be part of a collaborative team dedicated to enhancing the experiences of our physical therapy patients.

As a Patient Service Specialist, you will play a key role in managing both the patient experience and the operational aspects of our outpatient physical therapy center in Mayfield Village. Your contributions will significantly impact the care experience that patients receive, beginning from the moment they arrive at the front desk.

Responsibilities
– Greet and register patients, providing them with information about what to expect during their visit, as well as details regarding their next appointment at checkout.
– Schedule patient appointments both in person and over the phone.
– Maintain regular communication with various stakeholders, including attorney offices, insurance companies, translation services, operational leaders, and the business development team.
– Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications
Minimum:
– High School Diploma or GED.
– A minimum of one year of front desk experience.

Preferred:
– Prior healthcare experience is advantageous.

Additional Data
Select Medical is committed to fostering a diverse workforce that reflects a variety of backgrounds and perspectives at all levels. As an equal-opportunity employer, we consider qualified applicants for employment and treat all employees without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Wed, 19 Mar 2025 08:02:41 GMT

Apply now!