Medical Front Office – Patient Service Specialist-Select Medical

Job Description

Job Title: Medical Front Office – Patient Service Specialist

Company: Select Medical

Location: Cincinnati, OH

Pay: $16 per hour

AI Pay Analysis: An hourly rate of $16 for a “Medical Front Office – Patient Service Specialist” in Cincinnati, OH, is below the national average for similar roles, which typically ranges from $17 to $22 per hour depending on experience and qualifications. While entry-level positions or those in less populated areas may offer lower wages, $16 may be less competitive given the cost of living in Cincinnati and the demand for skilled administrative roles in healthcare. Additionally, factors like benefits, work environment, and opportunities for advancement should also be considered, but based solely on the hourly rate, it appears to be on the lower end of the spectrum for this position in that region.

Job description:

As patients enter our outpatient physical therapy center in Cincinnati, we strive to provide them with an exceptional experience beginning at the front desk. In the role of Patient Service Specialist, you will be instrumental in managing both the patient-facing and business operations of our center. Your contribution will significantly enhance each patient’s care experience, starting long before they leave the waiting room.

Responsibilities:

• Greet and register patients, offering detailed information about what to expect during their visit and guidance regarding their next appointment as they check out.
• Schedule patient appointments both in person and via phone.
• Maintain regular communication with various stakeholders including attorney offices, insurance companies, translation services, operational leaders, and the business development team.
• Collect co-pays from patients and manage payer approvals while conducting insurance authorizations and verifications.

Qualifications:

Minimum:

• High School Diploma or GED.

Preferred:

• A minimum of one year of front desk experience.
• Previous experience in a healthcare setting.

Select Medical is dedicated to cultivating a diverse workforce that reflects the communities we serve and is proud to be an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Thu, 27 Feb 2025 07:02:59 GMT

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