Medical Front Office – Patient Service Specialist-Select Medical

Job Description

Job Title: Medical Front Office – Patient Service Specialist

Company: Select Medical

Location: Stow, OH

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a “Medical Front Office – Patient Service Specialist” in Stow, OH, appears to be on the lower end of the prevailing wage scale for this role. According to various labor market resources, the typical hourly rate for medical front office positions in Ohio generally ranges from about $15 to $20, with more experienced professionals or those in higher-demand areas often earning above this range. Factors such as local cost of living, specific employer budget constraints, and skill set requirements can also influence pay rates. Therefore, while $15 per hour is legally compliant, it may not be considered competitive or attractive for attracting quality candidates in the current healthcare job market.

Job description:
As a vital member of our outpatient physical therapy center in Stow, the Medical Front Office – Patient Service Specialist plays a key role in shaping the patient experience from the moment they arrive. In this full-time position, you will be responsible for managing both the patient interactions and the operational aspects of the center, ensuring that each patient receives exceptional service from the front desk onward. Your primary responsibilities will include conducting insurance verifications and authorizations, contributing significantly to our patients’ overall experience.

Key Responsibilities:

– Warmly greet and register patients, providing comprehensive information regarding their visit and future appointments during the checkout process.
– Schedule patient appointments both in person and over the phone.
– Maintain regular communication with various stakeholders, including attorney offices, insurance companies, translation services, operational leaders, and the business development team.
– Collect co-payments, manage payer approvals, and conduct necessary insurance verifications and authorizations.

Qualifications:

Minimum:

– High School Diploma or GED.
– At least 1 year of front desk experience.

Preferred:

– Experience in insurance verification.
– Background in the healthcare sector.

Select Medical is dedicated to fostering a diverse workforce at all levels and is proud to be an equal opportunity employer. We welcome qualified applicants for employment and ensure that all employees are treated with dignity and respect, regardless of race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Thu, 27 Feb 2025 05:37:49 GMT

Apply now!