Medical Front Office – Patient Service Specialist-Select Medical

Stow, OH
April 1, 2025
Full Time
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Average Pay*: $15 to $20
*average hourly rate for this position in your area
Deadline date:
$15 - $15

Job Description

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Job Title: Medical Front Office – Patient Service Specialist

Company: Select Medical

Location: Stow, OH

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a “Medical Front Office – Patient Service Specialist” in Stow, OH, is generally considered on the lower end of the pay scale for similar roles in the region and across the healthcare industry. As of my last knowledge update, the average hourly wage for medical front office positions typically ranges from $16 to $22, depending on factors such as experience, specific job responsibilities, and the size of the healthcare facility. Additionally, salaries can vary significantly based on geographic area and local cost of living, making it crucial to evaluate this rate in the context of Stow’s economic environment. Therefore, while $15 may attract entry-level candidates, it may not be competitive for experienced professionals in this field.

Job description:

Overview
Position: Medical Front Office – Patient Service Specialist
Location: Stow, OH
Type of Employment: Full-time
Schedule: Weekdays (Hours vary), 2 evenings until 7pm
Compensation: Starting at $15/hr based on experience

Role Summary
As a Patient Service Specialist in our outpatient physical therapy center in Stow, Ohio, you will play a vital role in ensuring patients receive an exceptional experience from the moment they arrive at the front desk. This position encompasses both patient-facing responsibilities and essential business functions, emphasizing the importance of your contributions to the overall care experience of each patient, even before they leave the waiting room.

We invite you to watch the accompanying video for further insight into the role and responsibilities of our Patient Service Specialists.

Key Responsibilities

  • Greet and register patients, providing them with comprehensive information regarding what to expect during their visit as well as details about their next appointment during check-out.
  • Schedule patient appointments both in-person and over the phone.
  • Maintain regular communication with various stakeholders, including attorney offices, insurance companies, translation services, as well as operational leaders and the business development team.
  • Collect co-pays from patients, oversee payer approvals, and manage the processes of insurance authorizations and verifications.

Qualifications
Minimum:

  • High School Diploma or GED.
  • A minimum of one year of front desk experience.

Preferred:

  • Experience with insurance verification.
  • Background in healthcare.

Diversity and Inclusion
Select Medical is dedicated to fostering a diverse workforce that reflects the communities we serve. We are an equal-opportunity employer and consider qualified applicants without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Sun, 23 Mar 2025 02:57:25 GMT

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