Medical Front Office – Patient Service Specialist-Select Medical

Job Description

Job Title: Medical Front Office – Patient Service Specialist

Company: Select Medical

Location: Columbus, OH

Pay: $16 per hour

AI Pay Analysis: An hourly rate of $16 for a Medical Front Office – Patient Service Specialist in Columbus, OH, is generally below the competitive range for this role in the region. As of late 2023, the typical hourly wage for similar positions in Columbus often falls between $18 to $22, depending on factors like experience and specific employer. While it may be suitable for entry-level candidates or smaller practices, many employers offer higher wages to attract qualified talent, particularly in light of ongoing labor shortages in the healthcare sector. Consequently, this rate may not fully align with industry standards, suggesting potential challenges in recruitment and retention at this pay level.

Job description:
As a Medical Front Office – Patient Service Specialist at our outpatient physical therapy center in Columbus, OH, you will be a pivotal first point of contact for our patients, ensuring an exceptional experience from the moment they enter our facility. Your primary responsibilities will encompass both patient interactions and essential administrative functions within the center. The role requires a professional demeanor and the ability to positively influence the overall care experience, even while patients are in the waiting area.

Key Responsibilities:

– Welcome and register patients, providing them with crucial information regarding their visit and upcoming appointments during checkout.
– Schedule patient appointments both in person and over the phone.
– Engage in regular communication with external parties, including attorney offices, insurance companies, and translation services, as well as our market operational leaders and business development team.
– Collect co-pays from patients, oversee payer approvals, and facilitate insurance authorizations and verifications.

Qualifications:

Minimum Requirements:

– High School Diploma or GED.

Select Medical is dedicated to fostering a diverse workforce that reflects a variety of perspectives at all levels. We are an equal-opportunity employer, committed to considering qualified applicants without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Wed, 19 Mar 2025 03:22:48 GMT

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