Medical Office Assistant-Erickson Senior Living

Job Description

Job Title: Medical Office Assistant

Company: Erickson Senior Living

Location: Novi, MI

Pay: $19 per hour

AI Pay Analysis: An hourly rate of $19 for a Medical Office Assistant in Novi, MI, is generally considered competitive, though it may vary based on experience, education, and specific employer policies. As of 2023, the average hourly wage for Medical Office Assistants in Michigan typically ranges from $15 to $22, with the median around $17. Novi’s cost of living is relatively moderate, and this wage would likely provide a reasonable standard of living. Factors such as additional benefits, including health insurance or paid time off, may also enhance the overall compensation package, making it more attractive in comparison to competitors in the area.

Job description:

Join our team as a Medical Office Assistant at Fox Run Village by Erickson Senior Living. In this pivotal role, you will serve as the initial point of contact for patients, welcoming them and collecting essential information, including contact and insurance details. You will also provide vital administrative support to ensure that all patients receive exceptional care and service.

Compensation for this position starts at $19.00 per hour and is commensurate with experience.

What We Offer:

• A culture that promotes diversity, inclusion, equity, and belonging, aligned with our mission, vision, and values.
• Comprehensive medical, dental, and vision packages, which include an annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• Generous PTO plans, along with company-paid volunteer hours for eligible team members, in accordance with applicable state laws.
• A 401k plan for all team members aged 18 and over, featuring a company match of 3%.
• Access to onsite medical centers that provide wellness visits and sick care for team members over 18 years of age.
• Educational assistance, certification reimbursement, and access to over 6,000 courses through our online learning library to enhance existing skills and foster new ones.
• Opportunities for growth as we expand our communities and open new locations.

How You Will Make an Impact:

• Efficiently receive and schedule patients at the front desk, as well as handle multi-line phone inquiries and take accurate messages.
• Document concise messages from both internal and external customers.
• Oversee the uploading of new patient information into the portal.
• Request and follow up on patient medical records from outside providers to ensure timely receipt.
• Accurately scan and file documents into patient charts, ensuring proper labeling and attachment of reports to referrals/orders.
• Verify patient insurance prior to appointments, including manual verification when necessary, and update insurance information in the system.
• Conduct daily reminder calls to patients regarding their upcoming appointments.
• Assist with the completion of Visit Prep forms to facilitate efficient provider visits.
• Collaborate with other departments and specialists to support care coordination as needed.
• Manage spreadsheets and complete tasks as directed by the Practice Administrator.
• Deliver exceptional customer service to residents, families, and vendors.

What You Will Need:

• A minimum of one year of experience in a front medical office setting is required.
• Proficiency in using a multi-line electronic telephone system.
• Basic computer skills are essential.
• Strong communication skills are vital.
• Experience in filing, charting, and documenting accurate patient records.

Please note that specific state regulations and requirements may apply, and these regulations take precedence over the outlined job requirements.

Fox Run is a picturesque 108-acre continuing care retirement community located in Novi, Michigan. We are part of a growing national network managed by Erickson Senior Living, one of the country’s largest and most esteemed providers of senior living and health care. At Fox Run, we are dedicated to helping individuals live fulfilling lives through our commitments to vibrant lifestyles, financial stability, and focused health and well-being services. As part of our team, you will enjoy flexibility and a work-life balance that supports your personal and professional goals, and we are steadfast in our commitment to providing opportunities for your continued learning and growth.

Erickson Senior Living, its affiliates, and the communities we manage are Equal Opportunity Employers, dedicated to fostering a workplace free from unlawful discrimination and harassment based on race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by federal, state, or local law.

Job Posting Date: Thu, 14 Nov 2024 00:18:36 GMT

Apply now!