Medical Receptionist-PainPoint Health

Job Description

Job Title: Medical Receptionist

Company: PainPoint Health

Location: Warren, MI

Pay: $16 – 18 per hour

AI Pay Analysis: The hourly rate of $16 to $18 for a Medical Receptionist in Warren, MI, is generally competitive but slightly on the lower end compared to national averages. According to industry data available, the average hourly wage for medical receptionists in the U.S. typically ranges from $15 to $22, depending on experience and organizational setting, with higher rates observed in urban areas or specialized facilities. In Michigan, the rates are often closer to this range, suggesting that while the offered pay is within acceptable limits, it may not fully reflect the skills and responsibilities expected in such roles, especially if the position requires additional expertise or experience. Therefore, while the pay is competitive for entry-level positions, there may be room for improvement to align with the broader market expectations in the region.

Job description:

Seeking a motivated and team-oriented individual to join our fast-paced medical office as a Front Desk Receptionist. In this role, you will be responsible for providing essential administrative support, which includes patient transport, answering phone calls, performing general administrative duties, maintaining a clean facility, and managing supplies.

Compensation for this position ranges from $16 to $18 per hour. Our multi-disciplinary office environment requires exceptional multitasking abilities and strong customer service skills. Responsibilities include managing multiple phone lines, verifying insurance, billing claims, obtaining authorizations, and ensuring smooth daily operations in a bustling office. Experience with Ethomas is a plus, and comprehensive training will be provided by our seasoned front desk staff.

Benefits offered include health insurance, paid vacation, holidays, and a 401(k) plan. Annual merit reviews will be conducted, reflecting individual performance.

Essential Duties and Responsibilities:

• Facilitate patient check-in and check-out processes.
• Register patients while collecting co-pays and deposits at the front desk.
• Prepare essential documents for patients, including new patient paperwork, insurance cards, and notices of privacy practices.
• Create new patient charts and retrieve existing charts as necessary.
• File documentation into patient charts.
• Ensure confidentiality, security, and safety of patient medical records.
• Maintain an organized format for medical records.
• Interact positively with physicians and office personnel.
• Answer phones courteously and direct calls appropriately.
• Adhere to clinical guidelines relevant to this position.
• Complete mandatory annual training by the assigned deadline.
• Manage phone calls, schedule appointments, check in patients, and update patient records by obtaining necessary information.
• Gather and record patient medical histories, vital signs, test results, and other relevant information while ensuring strict confidentiality.
• Prepare examination rooms for patient visits.
• Provide compassionate support and assistance to patients and their families.
• Comply with all healthcare regulations, including HIPAA and OSHA.
• Perform other related duties as assigned.

Education & Experience:

• High school diploma or GED required.
• A minimum of one year of experience in an administrative role is required.
• Prior experience in a healthcare facility is preferred.

Required Skills & Abilities:

• Exceptional verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Proficiency in Microsoft Office Suite or similar software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems, including recordkeeping and filing.
• Ability to work independently.
• Knowledge of confidentiality requirements related to patient information and strict adherence to maintaining confidentiality.
• Familiarity with medical terminology and office ethics.

Physical Demands:

• Capability to sit, stand, and/or walk for extended periods.
• Must be able to communicate effectively, with or without reasonable accommodations.
• Ability to use both hands for tasks such as handling or feeling and reaching with hands and arms.
• Frequently required to lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required for this position include close vision, depth perception, and the ability to adjust focus.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We strive to ensure that all qualified applicants receive equal opportunity, with selection decisions made based on job-related factors.

Job Posting Date: Fri, 04 Apr 2025 07:31:56 GMT

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