Merchandise Key Carrier/Coordinator-TJX Companies

Job Description

Job Title: Merchandise Key Carrier/Coordinator

Company: TJX Companies

Location: Auburn Hills, MI

Pay: $15 – 15.5 per hour

AI Pay Analysis: The hourly rate of $15 – $15.50 for a Merchandise Key Carrier/Coordinator in Auburn Hills, MI appears to be below the industry standards, particularly given the responsibilities associated with the role, which often include leadership, inventory management, and customer service. As of 2023, similar positions in retail management or coordination typically offer hourly wages ranging from $16 to $24, depending on factors such as experience and specific company policies. Additionally, considering the cost of living in Michigan and the pressing demand for skilled retail professionals, this pay range may not attract top talent, thus making it less competitive for effective hiring and retention.

Job description:

All 1,000 Marshalls locations invite a spirit of discovery, offering a dynamic range of products from designer luggage to statement footwear. While our selection of brands evolves, our unwavering mission remains: to deliver delightful surprises that enhance the everyday experience. This ethos extends to our work culture, where teamwork and adaptability thrive, and each shift presents a fresh opportunity to Discover Different.

Opportunity for Career Growth

The Key Carrier role serves as an elevated extension of the Coordinator position. Key Carriers flexibly alternate their responsibilities based on store needs, primarily fulfilling Coordinator duties while also stepping into leadership roles to oversee all store operations. A Key Carrier must possess open availability, including nights and weekends, and exemplify exceptional customer service.

Key Responsibilities:

• Foster a positive experience for both internal and external customers.
• Cultivate a culture of honesty and integrity while maintaining confidentiality.
• Assume the role of Manager on Duty, ensuring adherence to company policies and procedures.
• Oversee the store team’s performance, ensuring tasks align with store objectives and priorities.
• Address immediate customer service matters and provide constructive coaching to Associates.
• Use discretion regarding customer service policies to enhance customer satisfaction.
• Maintain proper Associate coverage in service areas to ensure outstanding customer experiences.
• Ensure Associates comply with all operational procedures.
• Execute opening and closing procedures in accordance with company guidelines.
• Communicate effectively with management and Associates, setting and addressing priorities while providing updates on progress.
• Deliver and receive recognition and constructive feedback.
• Mentor and coach Associates while providing feedback and recognition.
• Collaborate with Management on training needs to enhance team effectiveness.
• Ensure compliance with all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support shrink reduction initiatives.
• Advocate for safety awareness and uphold a secure environment.
• Perform other assigned duties as necessary.

Ideal Candidate Attributes:

• Flexible schedule availability, including nights and weekends.
• Strong team player with a capacity to work collaboratively with peers and supervisors.
• Adaptable to changes in direction and unexpected circumstances.
• Familiarity with company standard software, systems, and procedures.
• Understanding of merchandise flow within retail environments.
• Proven problem-solving abilities.
• Effective coaching and delegation skills, with a track record of successfully managing multiple tasks.
• Ability to act decisively under pressure.
• Strong multitasking capabilities.
• Exceptional communication and organizational skills with a keen attention to detail.
• Minimum of 1 year of retail experience and 6 months in a leadership role.

Benefits:

• Associate discount; Employee Assistance Program (EAP); smoking cessation assistance; bereavement leave; 401(k) plan with Associate contributions; childcare and cell phone discounts; pet insurance; legal insurance; credit union membership; and referral bonuses.
• Eligibility for additional benefits based on service or hours worked, including a 401(k) match; medical, dental, and vision coverage; Health Savings Account (HSA); healthcare Flexible Spending Account (FSA); life insurance; short/long-term disability insurance; paid parental leave; paid time off for holidays/vacation/sick leave; auto/home insurance discounts; scholarship assistance; and adoption support.
• All benefits are subject to the terms and conditions of the respective plans and programs and may be subject to change. Please contact your TJX representative for further details.

This position offers a starting pay range of $15.00 to $15.50 per hour, with actual compensation determined by relevant skills, qualifications, and experience.

We welcome applicants with arrest or conviction histories to apply.

Join us in transforming retail and assisting individuals in discovering their next signature styles. At Marshalls, our inventory is constantly refreshed, and our approach continues to evolve, creating daily opportunities to Discover Different. This philosophy extends throughout the entire TJX family, which encompasses TJ Maxx, HomeGoods, Sierra, and Homesense.

At Marshalls, Discover Different also signifies our commitment to celebrating diversity and inclusion. We consider all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Job Posting Date: Tue, 04 Feb 2025 01:23:51 GMT

Apply now!