Night Auditor-Aimbridge Hospitality

Grand Rapids, MI
January 2, 2025
Part Time
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Average Pay*: $15 to $20
*average hourly rate for this position in your area
Deadline date:
$8 - $8

Job Description

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Job Title: Night Auditor

Company: Aimbridge Hospitality

Location: Grand Rapids, MI

Pay: $16 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $16 for a Night Auditor in Grand Rapids, MI, appears to be on the lower end of the pay scale for this role. Night Auditors typically earn between $15 to $25 per hour, depending on experience, skill level, and the specific employer, with many larger hotel chains offering higher wages. Factors such as local cost of living and the specific demands of the position can influence compensation; however, with Grand Rapids experiencing growth in the hospitality sector, this rate may not fully reflect competitive industry standards. Therefore, while $16 per hour is within the range, it may not attract the most qualified candidates in the current job market.

Job description:

The Night Auditor is entrusted with managing and executing all Night Audit responsibilities during the overnight shift, typically from 11 PM to 7 AM. This role encompasses overseeing front desk operations and entails primary responsibilities such as registering guests, processing reservations, generating daily reports, balancing transactions, and conducting security inspections throughout the property.

Qualifications:

  • A minimum of one year of progressive experience in a hotel or a related field is required.
  • A high school diploma or equivalent is essential; college coursework in a related field is advantageous.
  • Previous supervisory experience is preferred.
  • The ability to work independently with minimal supervision is necessary.
  • A strong understanding of Accounting Principles is required.
  • Proficiency in problem-solving and troubleshooting to address guest concerns and emergency situations is vital.
  • Candidates must be skilled in Windows operating systems, company-approved spreadsheets, and word processing.
  • Effective communication skills are essential, with the ability to convey information and ideas clearly.
  • The ability to evaluate and select among alternative courses of action quickly and accurately is necessary.
  • Candidates must handle stressful, high-pressure situations with composure.
  • Proficiency in anticipating, preventing, identifying, and resolving workplace problems is required.
  • The ability to assimilate complex data from multiple sources and adjust as needed is essential.
  • Comfort with financial information and basic arithmetic functions is required.
  • A self-managed work approach is necessary.
  • Active listening skills and the ability to clarify concerns of co-workers and guests are essential.
  • Candidates must maintain composure and objectivity under pressure.

Responsibilities:

  • Provide friendly, service-oriented interactions with guests and associates.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, adjusting to the hotel’s needs.
  • Uphold high standards of personal appearance and grooming, including adherence to the proper uniform and name tag policy.
  • Comply with Aimbridge Hospitality standards and regulations to support safe and efficient operations.
  • Promote a warm and welcoming demeanor at all times.
  • Initiate and complete the End of Day process efficiently.
  • Run necessary reports for Food and Beverage auditing.
  • Complete the Night Audit checklist for daily computer procedures.
  • Balance daily financial transactions, including movie revenue, phone postings, valet services, laundry services, and paperwork from servers and front desk agents.
  • Manage cashier responsibilities in line with Front Office procedures.
  • Ensure the Front Office computer system operates in accordance with Aimbridge Hospitality standards.
  • Execute all Front Office functions during the designated overnight hours.
  • Confirm that periodic security checks are conducted by the Midnight House Attendant to secure all areas.
  • Address and fulfill all guest requests promptly between 11 PM and 7 AM.
  • Adhere to safety and emergency protocols in line with Aimbridge Hospitality standards.
  • Maintain accurate record-keeping, including log books, as per established guidelines.
  • Familiarize oneself with all Aimbridge Hospitality policies and house rules.
  • Complete daily direct bills, ensuring sufficient supporting documentation is attached for the Property Accountant.
  • Maintain constant radio contact with colleagues throughout the shift.
  • Possess a working knowledge of security procedures.
  • Ensure all associates demonstrate attentiveness and courtesy towards guests, management, and fellow staff members.
  • Prepare and distribute the Daily Flash Report as necessary.
  • Manage the transfer of master or house accounts when required.
  • Distribute relevant work items as per standard operating procedures.
  • Provide training for any new Night Auditors as requested by management.
  • Generate morning reports following Aimbridge Hospitality procedures.
  • Oversee the distribution of newspapers and manage Express Check-Outs.
  • Conduct nightly property walk-throughs to ensure cleanliness and removal of room service trays where applicable.
  • Process items for the Lost and Found according to established standards.
  • Timely completion of requested reports from management.
  • Undertake miscellaneous duties as necessary, including Food and Beverage P.O.S. resets and daily revenue summaries.
  • If applicable, assist guests with food orders and service, implementing suggestive selling techniques while maintaining a clean and organized environment.
  • Attend management-required meetings.
  • Perform any other duties as instructed by the Guest Services Manager or other members of management.

Job Posting Date: Wed, 01 Jan 2025 03:51:51 GMT

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