Night Auditor-Aimbridge Hospitality

Grand Rapids, MI
January 8, 2025
Part Time
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Average Pay*: 14 to 18
*average hourly rate for this position in your area
Deadline date:
$16 - $16

Job Description

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Job Title: Night Auditor

Company: Aimbridge Hospitality

Location: Grand Rapids, MI

Pay: $16 per hour

AI Pay Analysis: As of 2023, an hourly rate of $16 for a Night Auditor in Grand Rapids, MI, is somewhat below the average for this role, which typically ranges from $17 to $22 per hour depending on experience, hotel type, and specific responsibilities. While entry-level positions might start closer to the $16 mark, more experienced auditors or those working in larger establishments often earn higher wages. Additionally, cost of living adjustments and local market demand can also influence pay scales. Therefore, while $16 per hour may attract some candidates, it is not competitive for retaining skilled employees in the region.

Job description:

The Night Auditor is tasked with the preparation and execution of all Night Audit responsibilities, ensuring seamless front desk operations during the overnight shift, typically from 11:00 PM to 7:00 AM. Key duties include guest registration, reservation management, daily report preparation, transaction balancing, and conducting security inspections throughout the property.

Qualifications:

  • A minimum of one year of progressive experience in a hotel or a related field is required.
  • A high school diploma or equivalent is mandatory; college coursework in a relevant field is advantageous.
  • Previous supervisory experience is preferred.
  • Candidates must demonstrate the ability to work independently with minimal supervision.
  • Knowledge of accounting principles is essential.
  • Ability to effectively troubleshoot and resolve guest issues and respond appropriately in emergency situations is required.
  • Proficiency in Windows operating systems, company-approved spreadsheets, and word processing software is a must.
  • Strong communication skills to convey information and ideas clearly are essential.
  • Candidates should possess the capability to quickly and accurately evaluate and select between different courses of action.
  • The ability to remain composed in high-pressure situations is necessary.
  • Aptitude for identifying, preventing, and resolving workplace problems proactively is essential.
  • Candidates should be able to assimilate complex information and data from various sources and adapt them as needed.
  • Familiarity with financial information and basic arithmetic functions is required.
  • A self-driven work style is essential.
  • Effective listening and clarification skills to understand concerns raised by colleagues and guests are necessary.
  • Maintaining composure and objectivity under pressure is imperative.

Responsibilities:

  • Provide friendly and service-oriented interactions with guests and associates.
  • Adhere to regular attendance as per Aimbridge Hospitality standards, with scheduling flexibility to meet the hotel’s needs.
  • Maintain high standards of personal appearance and grooming, including the proper uniform and name tag.
  • Comply consistently with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Display a friendly demeanor at all times.
  • Complete the End of Day process and generate required reports for Food and Beverage audits.
  • Execute the Night Audit checklist for daily computer procedures.
  • Balance daily transactions, including revenue from various services.
  • Oversee cashier responsibilities in line with Front Office procedures.
  • Ensure proper operation of the Front Office computer system according to Aimbridge standards.
  • Handle all Front Office functions during the overnight hours.
  • Perform periodic checks of the property with the Midnight House Attendant to ensure security.
  • Address and follow through on all guest requests during the night shift.
  • Adhere to safety and emergency protocols as outlined by Aimbridge Hospitality.
  • Maintain accurate record-keeping as per Aimbridge standards.
  • Familiarize oneself with Aimbridge policies and house rules.
  • Process initial direct bills and organize relevant documentation for the Property Accountant.
  • Maintain communication with team members via radio throughout the shift.
  • Possess a solid understanding of security procedures.
  • Ensure associates consistently provide attentive, friendly, and courteous service to all guests, managers, and coworkers.
  • Prepare and distribute the Daily Flash Report as needed.
  • Manage the transfer of master or house accounts when necessary.
  • Distribute various reports and documents as directed by standard operating procedures.
  • Train new Night Auditors as requested by management.
  • Generate morning reports in accordance with Aimbridge Hospitality procedures.
  • Coordinate newspaper deliveries and assist with Express Check-Out processes.
  • Ensure nightly walk-throughs include the removal of room service trays and tidying of pool areas.
  • Adhere to standards for handling lost and found items.
  • Timely completion of reports as requested by management.
  • Perform miscellaneous duties such as resetting Food and Beverage POS or preparing daily revenue summaries as needed.
  • If applicable, assist guests with food orders, serving beverages in a professional manner, and maintaining a clean environment.
  • Attend required management meetings.
  • Execute any additional tasks as assigned by the Guest Services Manager or other management personnel.

Job Posting Date: Tue, 07 Jan 2025 01:34:11 GMT

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