Night Auditor-Benchmark Hospitality

Job Description

Job Title: Night Auditor

Company: Benchmark Hospitality

Location: Iron Mountain, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “Night Auditor” in Iron Mountain, MI, it would be helpful to know the specific figure you’re referring to. Generally, the hourly wage for night auditors can vary based on factors such as experience, the size of the hotel, and local cost of living. In the Midwest region, rates typically range from $12 to $18 per hour, with some higher-paying establishments offering more. If the rate you have falls within or above this range, it may be considered competitive; however, if it’s below this range, it might not align well with industry standards. Comparing this rate to similar roles in local hotels and looking at cost of living indices can further contextualize its competitiveness. If you can provide the specific hourly rate, I’d be glad to give you a more tailored analysis.

Job description:
We are seeking highly motivated individuals to join our Front Desk team. The ideal candidate will utilize their engaging personality to create a memorable first impression for our guests. As a Front Desk Agent, you will handle check-ins and guest registrations while serving as a knowledgeable resource regarding the hotel, its amenities, and the surrounding local area.

If you have a passion for engaging with people from diverse backgrounds and are dedicated to making meaningful connections, we encourage you to apply. This role presents a unique opportunity for an ambitious individual to advance their career in hospitality within a world-class property.

Your Role:
– Assist guests in discovering their ideal travel experiences.
– Deliver exceptional customer service by actively engaging and showing genuine interest in guests’ needs.
– Efficiently check guests in, ensuring proper credit is obtained, special requests are acknowledged and met, and accurate information is recorded.
– Address and resolve issues proactively, transforming potentially negative experiences into opportunities to “WOW” guests.
– Promote and sell various hotel programs and services.
– Interact professionally with hotel and resort staff, providing necessary information to support other departments.
– Maintain thorough knowledge of all emergency procedures and policies.
– Manage the house bank responsibly.
– Communicate relevant information to the manager on duty.
– Adhere to established procedures for posting charges, cashing checks, managing safe deposits, and processing refunds.
– Assist other departments as required.

This position involves a commitment of approximately 30 hours per week.

Job Posting Date: Thu, 07 Nov 2024 23:47:45 GMT

Apply now!