Night Auditor-Fairfield Springfield

Job Description

Job Title: Night Auditor

Company: Fairfield Springfield

Location: Springfield, OH

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a Night Auditor role in Springfield, OH, appears to be on the lower end of the compensation spectrum. According to industry standards, Night Auditors in similar roles typically earn between $15 to $22 per hour, depending on factors such as experience, the size and type of the establishment, and regional cost of living. While this wage may be competitive for entry-level positions or in smaller establishments, it may not attract seasoned professionals or those in larger hotel chains, particularly given the responsibilities associated with the role, including financial reporting and customer service during night shifts. Overall, while the rate is within the acceptable range, it may not be sufficiently compelling to draw experienced candidates in a potentially competitive job market.

Job description:

The Night Auditor is responsible for managing all aspects of Night Audit operations during the overnight shift, typically from 11 PM to 7 AM. This position encompasses front desk operations, including guest registration, reservation management, daily report preparation, transaction balancing, and conducting security assessments of the property.

Qualifications:

• Minimum of one year of progressive experience in a hotel or related field is required.
• High School diploma or equivalent is required; college coursework in a related field is beneficial.
• Previous supervisory experience is preferred.
• Ability to work independently with minimal supervision is necessary.
• Knowledge of accounting principles is essential.
• Strong problem-solving and troubleshooting skills to effectively address guest issues and emergency situations.
• Proficiency in Windows operating systems, company-approved spreadsheets, and word processing software.
• Excellent communication skills with clarity in conveying information and ideas.
• Ability to evaluate and make quick decisions among various options accurately.
• Comfort and effectiveness in high-pressure, stress-filled environments.
• Skills in identifying, preventing, and solving workplace problems efficiently.
• Capability to assimilate complex information from diverse sources and adapt accordingly.
• Understanding of financial data and proficiency in basic arithmetic functions.
• Experience in a self-managed work environment.
• Strong listening skills to understand and respond to concerns raised by co-workers and guests.
• Ability to maintain composure and objectivity under pressure.

Responsibilities:

• Interact with guests and associates in a friendly, service-oriented manner.
• Maintain regular attendance adhering to Aimbridge Hospitality standards as per varying schedules.
• Uphold high standards of personal appearance and grooming in accordance with brand standards.
• Comply with Aimbridge Hospitality’s standards and regulations to ensure efficient hotel operations.
• Exhibit a friendly and warm demeanor with all guests and associates.
• Initiate and conclude the End of Day process meticulously.
• Generate all required reports for food and beverage audits.
• Complete the Night Audit checklist daily and balance all daily transactions including revenue from various services.
• Uphold cashiering responsibilities following Front Office procedures per Aimbridge Hospitality standards.
• Ensure seamless operation of the Front Office computer system as per Aimbridge standards during the assigned hours of 11 PM to 7 AM.
• Coordinate and confirm security checks with the Midnight House Attendant.
• Address and fulfill all guest requests promptly throughout the overnight shift.
• Adhere to safety and emergency procedures in alignment with Aimbridge standards.
• Maintain accurate record-keeping, such as log books, in compliance with company policies.
• Familiarity with Aimbridge Hospitality’s policies and house rules is required.
• Prepare initial direct bills daily and ensure proper documentation accompanies them.
• Maintain radio communication with other associates throughout the shift.
• Possess a thorough understanding of hotel security procedures.
• Ensure associates provide attentive, friendly, helpful, and courteous service to all guests and team members.
• Prepare and distribute the Daily Flash Report as needed.
• Effectively transfer master or house accounts as necessary.
• Distribute work materials in accordance with Standard Operating Procedures (SOPs).
• Assist in training new Night Auditors as requested by management.
• Run morning reports following Aimbridge Hospitality protocols.
• Coordinate the delivery of newspapers and Express Check-Outs as required.
• Ensure nightly inspections include the removal of all room service items and the tidiness of common areas.
• Comply with Lost and Found procedures as outlined in company standards.
• Complete management-requested reports promptly.
• Undertake miscellaneous duties as needed, including resetting Food and Beverage point of sale systems and preparing daily revenue summaries.
• Assist guests with food orders and service as needed, employing suggestive selling techniques while maintaining a clean and organized environment.
• Attend management-required meetings and perform any additional duties as instructed by the Guest Services Manager or other management personnel.

Property Overview:
The Fairfield Inn & Suites Springfield hotel in Springfield, Ohio, provides an ideal choice for both business and leisure travelers. Conveniently located near significant local destinations including universities, military installations, and medical centers, as well as popular attractions, the hotel offers easy access to I-70 for travelers heading to Dayton and Columbus. Our guests are our utmost priority at Fairfield Inn & Suites Springfield.

Company Overview:
Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio of over 1,550 hotels across all 50 states and 22 countries. We represent a range of top international hospitality brands, luxury hotels, destination resorts, and lifestyle hotels. Our associates are dedicated to delivering exceptional guest experiences and achieving outstanding results in a culture that inspires excellence. Join us at Aimbridge Hospitality for a world of opportunities.

Benefits:
Following an initial waiting period, full-time associates are eligible for a competitive benefits package, which includes:

• Daily Pay options available; inquire with your recruiter for more details.
• Comprehensive Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Job Posting Date: Sat, 01 Feb 2025 03:17:27 GMT

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