Night Auditor-Great Wolf Lodge

Sandusky, OH
January 29, 2025
Full Time
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Average Pay*: $17 - $21
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Night Auditor

Company: Great Wolf Lodge

Location: Sandusky, OH

Pay: $15.5 per hour

AI Pay Analysis: The hourly rate of $15.50 for a Night Auditor position in Sandusky, OH, appears to be somewhat below the national average, which typically ranges from $16 to $20 per hour, depending on experience and the specific employer. Factors such as the cost of living in Sandusky, which is lower than the national average, may contribute to this rate, making it relatively competitive for the local market. However, considering the responsibilities of night auditing—such as managing front desk operations, performing financial reconciliations, and providing guest services—it may be advantageous for employers to offer a rate closer to the higher end of the spectrum to attract qualified candidates. Overall, while the rate is in line with local economic conditions, it may not fully align with wider industry standards for this role.

Job description:

Pay: $15.50 per hour
*Certain locations offer a $1 pay differential for the Night Auditor position.

At Great Wolf, the role of Night Auditor encompasses providing essential nightly Front Desk support while ensuring the accuracy of front office accounting records on a daily basis.

Join our Pack:

  • Career Advancement: This position offers an excellent opportunity for those seeking to start or further their careers through cross-training, a scholarship fund, and talent development programs across all levels.
  • Exclusive Perks: Enjoy a range of unique benefits for you, your family, and friends, including discounted vacations and employee referral incentives.
  • On-the-Job Learning: Access Great Wolf University for comprehensive on-the-job training, functional skills enhancement, and leadership development.
  • Well-Being Focus: We prioritize flexibility in scheduling and provide access to a holistic wellness program, along with support through our Employee Assistance Program and Employee Relief Fund.
  • Celebrate Diversity: Become part of a team that promotes diversity and inclusion through various programs that foster a welcoming and recognition-rich environment.

Benefits:

  • Medical, Dental, and Vision insurance
  • Health Savings Account
  • Telehealth resources
  • Life insurance
  • 401K with employer matching
  • Paid vacation time
  • Paid parental leave

Essential Duties & Responsibilities:

  • Greet guests warmly, addressing inquiries and assisting with requests.
  • Register guests by confirming their room requirements, verifying pre-registrations, assigning rooms, and issuing room keys.
  • Establish credit by verifying credit cards or collecting cash.
  • Direct guests to their rooms by providing guidance on the resort map.
  • Relay information to guests by managing messages, mail, facsimiles, and packages.
  • Provide concierge services by addressing guests’ inquiries regarding resort amenities and local services.
  • Maintain accurate records by entering guest account data.
  • Collect revenue by recording services and charges, computing bills, and obtaining payments.
  • Facilitate resort reservations by securing availability and confirming requirements.
  • Safeguard guests’ valuables through the lost-and-found process.
  • Generate and distribute reports to management.
  • Prepare and send express check-out folios.
  • Complete Manager on Duty training.
  • Assist accounting with nightly reconciliation of out-of-balance amounts.
  • Process credit and gift card transactions and investigate any variances.
  • Ensure nightly balance of operating systems (Micros and OPERA).
  • Conduct nightly checks on balances in PI accounts.
  • Organize credit card receipts by type for nightly review.

Basic Qualifications & Skills:

  • High School Diploma or equivalent education/experience.
  • Strong foundational math skills (addition, subtraction, multiplication, division).
  • Flexibility in scheduling is essential, as it will vary based on business demands.
  • Prior experience demonstrating exceptional customer service.
  • Successful completion of a criminal background check and drug screening.

Desired Qualifications & Skills:

  • Familiarity with OPERA software.
  • Experience in balancing financial transactions.
  • Demonstrated ability to multi-task and prioritize tasks with minimal supervision.
  • Proven teamwork capabilities.
  • Energetic and enthusiastic demeanor.
  • Excellent communication skills.

Physical Requirements:

  • Capability to lift up to 20 lbs.
  • Ability to sit or stand for extended periods.

Application Instructions:
To apply, please click on "Apply Now" or engage with a recruiter through the chat feature located at the bottom of Great Wolf’s website. After a brief application process, all qualified applicants will receive immediate invitations to schedule an interview or participate in an upcoming hiring event.

Great Wolf is an Equal Opportunity Employer, promoting opportunities for Protected Veterans and Individuals with Disabilities. The contractor shall not discharge or discriminate against employees or applicants in any manner based on their inquiries about, discussions of, or disclosures regarding compensation. The contractor agrees to adhere to regulations that prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status and will take affirmative action to employ and advance qualified individuals without regard to these characteristics.

Job Posting Date: Wed, 29 Jan 2025 01:54:43 GMT

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