Office Assistant-Corewell Health

Job Description

Job Title: Office Assistant

Company: Corewell Health

Location: Troy, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for an Office Assistant in Troy, MI, it’s important to consider local market conditions and industry standards. As of my last training cut-off in October 2023, the typical hourly wage for an Office Assistant in the Troy area generally ranges from $15 to $20 per hour, depending on the level of experience and specific job responsibilities. If the rate you have falls within or above this range, it can be considered competitive. However, if it is below this threshold, it may not align with current market expectations, potentially making it less appealing to prospective candidates. Additional factors such as benefits, work environment, and job responsibilities also play a significant role in determining overall job competitiveness.

Job description:
Under general supervision, the office assistant is responsible for a range of front desk activities, including but not limited to scheduling appointments, patient registration, billing functions, insurance authorizations, phone communication, and data entry utilizing Epic and Mosaiq data systems. This role also encompasses filing, scanning, and retrieving medical records, as well as faxing, copying, and collating correspondence. The office assistant performs these responsibilities according to departmental procedures, ensuring efficient front desk operations that embody our service-oriented philosophy and enhance patient and customer satisfaction.

Key Responsibilities:
– Greet and register patients; manage phone communication by answering and directing calls; verify patient demographic and insurance information; and update electronic files as necessary.
– Prepare clinical forms for new patient consultations and follow-up appointments.
– Schedule patient appointments and coordinate scheduling between physicians, residents, physicists, and technicians as required.
– Demonstrate proficiency in computer applications including Epic, Mosaiq, and Microsoft Office Suite.
– Employ effective communication skills, adhering to Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices.
– Copy, collate, staple, fax, and scan documents and correspondence for clinical staff to facilitate the delivery of patient care through the electronic medical record systems.
– Prepare medical records for release in compliance with established policies and procedures.
– Participate in departmental special projects as assigned.

Corewell Health is dedicated to supporting its employees with a comprehensive benefits package that meets financial, health, and work/life balance goals. Additional advantages include an on-demand pay program powered by Payactiv, a discounts directory featuring deals on various services, optional identity theft protection, home and auto insurance, and pet insurance. We also offer traditional and Roth retirement options, complete with service contributions and matching savings.

We invite individuals to apply who share our vision of delivering high-quality, compassionate health care. Corewell Health values diversity and is committed to fostering an inclusive environment for all team members, patients, and partners. Our organization upholds equal employment opportunities for all qualified individuals regardless of race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

We encourage prospective team members needing reasonable accommodations during the application process to reach out for assistance. Join a nationally recognized health system committed to continuous improvement, humanity in healthcare, and inspiring hope within our communities.

Job Posting Date: Sat, 16 Nov 2024 01:47:37 GMT

Apply now!