Office Manager-Floor Coverings International JDR

Job Description

Job Title: Office Manager

Company: Floor Coverings International JDR

Location: Stow, OH

Pay: $40000 – 45000 per year

AI Pay Analysis: The annual salary range of $40,000 to $45,000 for an Office Manager position in Stow, OH, equates to approximately $19.23 to $21.63 per hour. This rate can be considered somewhat competitive for the region, as Office Manager salaries typically range from about $40,000 to $60,000 per year depending on factors such as experience and the size of the company. According to data from various salary surveys and local cost of living considerations, the compensation aligns with regional standards, though candidates with more experience or specialized skills may expect higher wages. Overall, this salary is in line with industry averages but might be on the lower end for experienced professionals in a growing job market.

Job description:

Job description:

Benefits:

• Company gatherings
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training and development opportunities

Company Overview:
Floor Coverings International is a locally owned and operated franchise dedicated to providing high-quality flooring solutions with a personal touch. We take pride in our exceptional customer service and craftsmanship, ensuring a seamless and enjoyable experience for every client. Our mission is to leave a lasting, positive impact on our customers and the local community. We cultivate a culture of positivity, integrity, and attentiveness, always striving to be proactive, transparent, and genuinely helpful.

Position Overview:
As the Office Manager at Floor Coverings International, you will play a vital role in our team, driving business operations and enhancing the customer experience behind the scenes. You will serve as the primary point of contact for clients, managing communications and overseeing projects from inception to completion to ensure total client satisfaction. This position demands strong leadership, outstanding multitasking abilities, meticulous attention to detail, and exceptional communication skills. Your contributions will be essential in maintaining a positive, efficient office environment that supports the success and growth of our franchise.

Key Responsibilities:

• Customer Relationship Management: Develop and maintain strong relationships with clients to ensure satisfaction.
• Scheduling: Coordinate and manage appointments for the sales team to ensure optimal use of time and resources.
• Marketing Support: Assist in implementing local marketing strategies to generate leads and enhance customer engagement, including through social media.
• Business Development: Identify and pursue growth opportunities, including partnerships, referrals, and sponsorships, to drive revenue and expand the business.
• Event Support: Help plan, organize, and participate in home shows, vendor events, and community events to promote the business and generate leads.
• Facility Management: Ensure a clean, organized, and professional showroom and office environment.
• Collaboration: Conduct weekly meetings to discuss new sales and monitor ongoing projects.
• Financial Administration: Familiarity with QuickBooks for accurate and timely data entry is an advantage.
• Administrative Tasks: Maintain up-to-date job statuses and efficiently manage daily office operations.
• Customer Satisfaction: Consistently strive for a 5/5 star rating, upholding exceptional service standards throughout the customer journey.

What We’re Looking For:

• Experience: Demonstrated experience in office or operations management; knowledge of the flooring industry is a significant advantage, though not mandatory.
• Communication Skills: Proficient in verbal and written communication, effectively managing phone and in-person interactions.
• Organized and Detail-Oriented: Strong multitasking abilities, prioritization skills, and a keen eye for detail.
• Proactive and Independent: Capable of working without supervision, anticipating needs, and making confident decisions.
• Tech Savvy: Proficient with computer systems and software for scheduling, tracking, and project management (such as Salesforce, Outlook, Google Suite, Excel, etc.).
• Leadership Abilities: Experience in coordinating projects and maintaining workflow efficiency.

Compensation, Benefits, and Perks:

• Competitive Salary: $40,000 – $45,000, commensurate with experience.
• Health Benefits: Comprehensive medical and dental coverage, with 100% covered for employees and 50% for dependents.
• Bonus Opportunities: Incentives to reward your contributions and successes.
• Paid Time Off: PTO to support work-life balance, including national holidays.
• Company-Provided Equipment: A laptop and necessary technology to ensure productivity.
• Supportive Work Environment: A collaborative, team-oriented culture focused on both professional and personal growth.
• Professional Development: Paid training and ongoing learning opportunities.
• Full-Time Schedule: Monday through Friday (9 AM – 5 PM), with occasional weekend events as needed.

Core Values:

• Deliver your promises with diligence and integrity.
• Respect individuals and practice grace in communication.
• Take pride in your work and demonstrate a strong work ethic.
• Maintain an open mind to possibilities and practice continuous improvement with humility.
• Engage with the community in a fun and meaningful way.

About the Local Owners:
Matt and Tracy are the dynamic leaders behind our thriving local franchise, known for exceptional flooring services and community support. Married for 25 years, they share a strong commitment to their family and their community. Since opening in 2016, they have aimed to build more than just a successful business; they strive to become pillars of their community. Their dedication has earned them numerous accolades, including an A+ rating from the Better Business Bureau, the Angi Super Service Award, and multiple Franchise of the Year titles. Their mission is straightforward yet impactful: to provide each customer with a 5-star flooring experience while simultaneously giving back to the community and uplifting local businesses.

If you are a proactive and organized professional passionate about delivering exceptional service and contributing to a growing business, we invite you to apply today and become an integral member of the Floor Coverings International family in Stow, OH!

Job Posting Date: Sat, 05 Apr 2025 02:31:00 GMT

Apply now!